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Results-driven Technical Program Leader with 20+ years of experience orchestrating global engineering initiatives across Fortune 500 technology companies including Qualcomm, Apple, and Meta. Expertise in driving enterprise-level technical solutions, managing distributed field engineering operations, and standardizing global support processes.Currently focused on driving worldwide technical programs that bridge engineering excellence with customer success. Proven track record in launching breakthrough products, implementing scalable solutions, and managing complex technical ecosystems across international markets. Passionate about leveraging technology to solve complex business challenges and drive innovation at scale.Specialized in:• Field Engineering Leadership & Technical Program Management• Global Customer Solutions & Strategic Partnership Development• Product Launch Strategy & Systems Integration• Cross-functional Team Leadership & Technical Issue ResolutionOpen to connecting with technical program leaders, field engineering professionals, and technology innovators. Let's connect and explore how we can drive innovation together!Feel free to reach out for conversations about technical program management, field engineering leadership, or global technical operations.
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Technical Account Manager For North America Accounts - Customer EngineeringQualcomm 2022 - 2024São Paulo, São Paulo, BrazilI serve as the primary technical liaison for major North American accounts, providing strategic updates to senior executives while managing end-to-end communication between internal teams and stakeholders. My role involves comprehensive oversight of technical issue resolution across multiple domains, where I coordinate support and present action plans to senior leadership. I develop and execute strategic initiatives in collaboration with customer project teams, ensuring alignment with executive priorities.Key Achievements:• Successfully managed enterprise-level technical account portfolio, delivering executive-level briefings on product development and market delivery timelines.• Executed complex global project launches through strategic prioritization of customer requirements, maintaining senior leadership visibility while achieving minimal escalation rates.• Developed and implemented comprehensive priority tracking systems that enabled data-driven executive decision-making and enhanced stakeholder communication. -
Open Networks Project Lead - Center Of ExcellenceNtt Data 2021 - 2022São Paulo, São Paulo, BrazilI led strategic innovation initiatives within the Telecom Business Unit, driving business development opportunities through cloud-based solutions and emerging technologies. My role involved directing diverse cross-functional teams and international partners while evaluating cutting-edge network technologies to identify new revenue streams and sales opportunities. Orchestrated cloud transformation strategies to align with business objectives and market demands.Key Achievements:• Established and maintained crucial connections between diverse global partners and vendors, accelerating cloud-enabled innovation initiatives and sales pipeline growth.• Developed strategic portfolio roadmaps that expanded market reach to top-tier carriers, resulting in significant business development opportunities through cloud-native solutions.• Implemented standardized cloud integration protocols across multi-cultural partner ecosystems, improving cross-platform efficiency and enabling new revenue channels. -
Technical Program Manager For Latin America - Business Development & PartnershipsMeta 2020 - 2021São Paulo, São Paulo, BrazilI managed strategic partnerships between diverse Latin American stakeholders and internal teams, overseeing cloud-based connectivity program initiatives across multiple countries and cultures. My focus was on driving product launches across various cloud and edge computing platforms while cultivating new business relationships with partners from diverse technical and cultural backgrounds. Developed technical roadmaps that aligned cloud infrastructure capabilities with regional market needs.Key Achievements:• Spearheaded the development of cloud-enabled internet accessibility solutions, collaborating with diverse international partners to expand digital inclusion through open-source initiatives.• Revolutionized partner communication frameworks across multiple cultural contexts and technical backgrounds, significantly reducing program delivery timelines.• Led successful multi-domain technology launches through orchestration of diverse partner ecosystems, implementing cloud-native solutions to enhance regional connectivity infrastructure. -
Carrier Technical Lead For Latin America - Wireless Technology & EcosystemApple 2012 - 2019São Paulo, São Paulo, BrazilI headed the introduction and certification of wireless technologies across Latin America, managing confidential pre-release products while maintaining the highest level of security protocols. My role centered on translating complex technical requirements into clear, actionable insights for both technical and business stakeholders. Led network design analysis and technical issue resolution, while developing comprehensive performance metrics and data visualization dashboards to ensure compliance with Apple's wireless standards. Utilized business intelligence tools to create impactful reporting frameworks that drove strategic decision-making.Key Achievements:• Orchestrated successful launches of multiple Apple products throughout Latin American carrier networks, effectively communicating complex technical concepts to diverse audiences while maintaining strict confidentiality of unreleased products.• Developed data-driven performance metrics and KPI dashboards that enabled strategic planning and risk assessment across carrier certification processes.• Created streamlined technical documentation and analytical reports that enhanced understanding between technical and business teams, resulting in improved product quality benchmarks. -
Technical Lead For Latin America - Network Planning And OptimizationNokia 2007 - 2012São Paulo, São Paulo, BrazilI served as the Lead Engineer and Subject Matter Expert for Latin America, overseeing engineering initiatives for new technology deployments and end-to-end validations. My role encompassed guiding network design, planning, and optimization while supporting sales teams with technical expertise for customer negotiations and solution development.Key Achievements:• Led the successful launch of the world's first commercial TD-LTE network, managing the project from initial discussions through final delivery.• Established comprehensive engineering frameworks that standardized network planning and optimization processes across Latin America.• Developed technical specifications and risk analysis protocols that drove successful feature implementations and sales opportunities. -
End-To-End Performance Engineer - Network EngineeringClaro 2006 - 2007Salvador, Bahia, BrazilI managed cross-functional improvement projects focused on enhancing network performance and user experience, leveraging business intelligence tools to develop comprehensive performance dashboards. My role centered on investigating and resolving complex technical issues while implementing data-driven solutions and metrics-based quality enhancement programs. Created analytical frameworks to track KPIs and support strategic decision-making across network optimization initiatives.Key Achievements:• Spearheaded end-to-end improvement initiatives, utilizing advanced analytics to measure and enhance user-perceived quality metrics.• Implemented systematic debugging protocols, incorporating data visualization tools to track and optimize issue resolution processes.• Developed cross-functional project frameworks that enabled real-time performance monitoring and reporting, improving team collaboration and solution delivery through quantifiable metrics. -
Automation System SupervisorJohnson Controls 2004 - 2005Design, installation, integration, commissioning and troubleshooting of automation systems. -
Engineering InternFundacao Escola Politecnica Da Bahia Feb 2004 - Dec 2004Support Wireless Carriers with ANATEL’s homologation process. -
Technical Sales Engineering InternFluxo Soluções Integradas Ltda Mar 2003 - Dec 2003Support sales of Integrated Automation Solutions for Oil Plants (Terminals, Pipelines & Offshore Platforms). -
Volunteer Mathematics TutorLocal Community Center Jan 1999 - Dec 2003Help to facilitate the learning of students falling behind in mathematics. Apply positive reinforcement strategies to build self-confidence, motivate students towards learning and mutual-student-collaboration. Help the students seen learning through the eyes and see themselves as their own mathematics teachers.
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Technical Sales Engineering InternCaterpillar Inc. Mar 2002 - Sep 2002Support sales of Power Generation Solutions.
Leonardo Lira Skills
Leonardo Lira Education Details
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Data Science And Business Analytics -
Instituto CervantesSpanish Language And Literature -
Electrical And Electronics Engineering
Frequently Asked Questions about Leonardo Lira
What is Leonardo Lira's role at the current company?
Leonardo Lira's current role is Global Technical Programs Leader | Field Engineering Excellence | Enterprise Solutions Architect at Fortune 500 Tech Companies | Driving Customer Success Through Technical Innovation.
What is Leonardo Lira's email address?
Leonardo Lira's email address is lc****@****.com.br
What is Leonardo Lira's direct phone number?
Leonardo Lira's direct phone number is +140883*****
What schools did Leonardo Lira attend?
Leonardo Lira attended The University Of Texas At Austin, Instituto Cervantes, Universidade Federal Da Bahia.
What skills is Leonardo Lira known for?
Leonardo Lira has skills like Drive Test, Radio Network Planning, Lte, Edge, 2g, Wcdma, Gprs, Umts, Gsm, Ran, Rf, 3g.
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Leonardo Lira
Especialista Em Comunicação | Relações Públicas | Branding | Planejamento Estratégico | Entretenimento | Eventos | Cultura | Comunicação CorporativaSão Paulo, Sp -
2sebrae.com.br, hotmail.com -
Leonardo Lira 👨🏾💻
Full-Stack Developer | Javascript | React.Js | Node.Js | Typescript | Tailwind Css | Sqlite Front-End | Back-EndSão Paulo, Sp
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