Lisa Aldred Email & Phone Number

Walton-On-Thames, England, United Kingdom

Brixton, England, United Kingdom

Spearheaded this new role to generate additional revenue streams.• Designed and launched new ‘Climbing Group Experience’ products • Collaborated with marketing team, to create an out-of-centre campaign to attract new customers• Developed a CRM database to record leads, sales and to communicate with existing customersResults:1. Created and implemented the complete Group Bookings customer flow experience – website page, booking form, invoicing, email communications and post-visit offering to retain new customers2. Within the first 4 months of product launch - generated 100+ sales leads and added £5,500 gross revenue to the business

Macclesfield, England, United Kingdom

• Managed the operations and staff team, with an annual turnover of approximately £400,000• Led the team through a major organisational change• Improved communication channels between staff and business owners Results:1. Staff morale increased and turnover of staff reduced2. Compliance and cleanliness tasks completed to a higher standard

• Account managed over 170 active customers across the UK• Managed a team of Brand Ambassadors• Facilitated events and staff trainingResults:1. Increased number of customers from 150 local customers, to 600 customers across the UK2. Added £400,000+ gross revenue to the business

Manchester, England, United Kingdom

Manchester, England, United Kingdom

• Generated new business and account managed 150 regular clients • Remotely managed the lettings operations of 6 school sites, with a target turnover of £360k and managing 21 employees Results:1. Within the first three months, added £35k income to the company from new and previous lettings 2. Successfully secured, grew and maintained relationships with key school stakeholders

Reading, England, United Kingdom

Working as the lead safeguarding officer and operations manager for 6 programmes being delivered over multiple sites. Responding efficiently to emergencies, major incidents and safeguarding disclosures reported.Inducting, training and mentoring core staff with an oversight of 120 staff about safeguarding, compliance, health and safety.Working closely with the national management team about compliance, to ensure quality and consistency with delivery of NCS programme across the UK to 60,000 young people.Results:● 95% completion rate for the 4-week programme● Delivered a high-quality programme across the region, working with over 30 schoolpartners, 150 community partners and 1591 young people

Berkshire, England, United Kingdom

Places visited: - China, Thailand, Laos, Cambodia, Vietnam and Philippines.

London, England, United Kingdom

Focusing on change management - bringing a well-loved community based London charity into modern times. The hub of the charity was the community centre which has a footfall of over 1500 visitors per week.Conducting research with the wider community - to update the charity's services being offered - to be reflective of a growing, diverse community. Securing new income streams, building new partnerships, managing expectations, creating compliance paperwork and training staff.

Reading, England, United Kingdom

Swindon, England, United Kingdom

Pioneering the creation of a volunteer-led project to support vulnerable families in an Early Learning setting; during uncertain times of Swindon's children centres being closed due to funding cuts.Single-handedly securing funding from the local authority, partnering with 7 local venues, creating compliance documents, recruiting and training 40 new volunteers. The aim of the project is to create a safe space for vulnerable families to bring their young children, to bond and help develop skills; reaching over 200 families per week.

Reading, England, United Kingdom

Newbury, England, United Kingdom