Facilitating business goals and achieving defined outcomes. A team player able to operate on my own initiative and take business decisions within agreed parameters.Development of a structure for the support services provision to increase productivity and to maintain compliances. *Project management of complete transfer of organisation to online training provider with a full blended approach of practical training and in-house TTT structure, thereby increasing compliances for training, staff retention, development and reducing overhead costs*Induction system for the administration services including policies and procedures for health and safety, equality and diversity, data protection, confidentiality, social media and lone working. *Increasing efficiencies within the support services and introducing technology by way of SharePoint as an intranet system, centralising the facilities management for the organisation improving communication and clarity of task statuses.*Attending care buyer forums and negotiating systems for the organisation to procure the best deal and most useful for the business. *Introduction of Business Manager to manage our rostering requirements, achieving full implementation of the Chelmsford service delivery within 3 months moving SummerCare from a full paper based system to electronically delivering our deployment needs. Winner of the Business Award for Community Contribution 2012Finalist for Great British Care Awards for Innovation and Best Employer 2012Finalist of National Care Awards for Innovation and secured finalist position for Managing Director as Care Personality 2012Finalist for Skills for Care Accolades for Best Employer 2012Secured Top 10 position for Managing Director for those influential in Social Care Sector 2012Winner care employer regional Great British Care Awards 2012Winner National finals for care employer Great British Care 2013 winner essex Business Award Excellent Customer service