Lisa Cooper Email and Phone Number
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Passionate leader skilled in Executive Assistance, Event Planning, Public Speaking and Customer Service.
Eminence Organic Skin Care
View- Website:
- eminenceorganics.com
- Employees:
- 221
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Senior Executive AssistantEminence Organic Skin Care Oct 2022 - PresentVancouver, British Columbia, Canada
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Executive Support & Event Planning ConsultantEminence Organic Skin Care Dec 2019 - Present
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Customer Education ManagerEminence Organic Skin Care Jan 2015 - Dec 2019Vancouver, BcLeadership of Customer Education Team to create workplace learning modules for new product launches and ensure achievement of buy in targets Project Manager of Annual Business Conference Leadership of 5 International Trainers to provide award-winning education to North American and International Spa Partners Administration, analysis and actioning annual Customer Satisfaction Survey Provided Executive Assistance to President
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Customer Service ManagerEminence Organic Skin Care Feb 2012 - Jan 2015Vancouver, BcLead Key Account Representative to ensure customer retention, increased sales and customer satisfaction Lead Customer Care Team to increase efficiency of the returns process while decreasing processing time Assisted in the facilitation of Annual Business Conference * Administrated, analyzed and actioned annual Customer Satisfaction Survey Lead team of 5 International Trainers to provide award-winning education to North American Spa Partners to increase customer satisfaction and sales Provided Executive Assistance to President
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Sales SupervisorEminence Organic Skin Care Apr 2007 - Mar 2012Vancouver, Canada AreaLeadership of a 14 person Inside Sales Team to meet and exceed sales targets while ensuring consistent delivery of Extraordinary Service Facilitated the event planning for 35+ regional training events per year Administration of annual Eminence Customer Satisfaction Scheduled and provided supplies to 3 International Trainers Provided scheduling and logistics support to President
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Team ManagerIntrawest Central Reservations Aug 2006 - Apr 2007Responsible for meeting / exceeding corporate goals of sales per hour, service level and call centre efficiencyDeveloped, motivated and managed a sales team of 15+ agentsParticipated in the Operational Excellence Project to increase conversion rates company wide
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Call Quality Coach / Communications Co-OrdinatorIntrawest Central Reservations Apr 2005 - Aug 2006Ensured a call centre call quality average of 80% + for 1.5 year tenureFacilitated effective and timely communication to call centerParticipated in the creation and delivery of 6 new-hire training classes and numerous refresher training sessions
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Travel ConsultantIntrawest Central Reservations Oct 2004 - Apr 2005Generated $570,691 in sales during 6 months as a reservations agent in a high volume, inbound call centreEnsured Best in Class customer service
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Project Co-OrdinatorWhistler For Youth Nov 2003 - Aug 2004Facilitated communication between local stakeholder organizations via email, in person and in printOriented new members to the project and the Board / Steering CommitteeAuthored progress reports and press releases
Lisa Cooper Skills
Lisa Cooper Education Details
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Psychology -
Lila School Of Vinyasa Yoga200 Hour Yoga Teacher Training -
Whistler Secondary SchoolHigh School Diploma
Frequently Asked Questions about Lisa Cooper
What company does Lisa Cooper work for?
Lisa Cooper works for Eminence Organic Skin Care
What is Lisa Cooper's role at the current company?
Lisa Cooper's current role is Senior Executive Assistant at Éminence Organic Skin Care.
What is Lisa Cooper's email address?
Lisa Cooper's email address is li****@****ics.com
What schools did Lisa Cooper attend?
Lisa Cooper attended University Of Victoria, Lila School Of Vinyasa Yoga, Whistler Secondary School.
What are some of Lisa Cooper's interests?
Lisa Cooper has interest in Children, Civil Rights And Social Action, Environment, Poverty Alleviation, Disaster And Humanitarian Relief, Animal Welfare, Health.
What skills is Lisa Cooper known for?
Lisa Cooper has skills like Customer Service, Call Centers, Sales, Training, Team Building, New Business Development, Coaching, Leadership, Customer Satisfaction, Performance Management, Recruiting, Team Leadership.
Who are Lisa Cooper's colleagues?
Lisa Cooper's colleagues are Elaina Parker, John Douma, Carlos Pérez Cosavalente, Crystal Simpson, Nadia J. Rodrigues, Crazy World, Tracy Giancola.
Not the Lisa Cooper you were looking for?
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Lisa Cooper
Interior Design Graduate From Toronto Metropolitan University (Bid) | Focus In Business Essentials | Arido & Idc Student MemberToronto, On -
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Lisa Cooper
Senior Compliance Officer, Securities Canadian Medical Association InvestcoGreater Toronto Area, Canada5shorcan.com, shorcan.com, rogers.com, cma.ca, huobi.com -
Lisa Cooper
Calgary, Ab
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