Successfully completed ground training along with some simulator training and hands on training. Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing. Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets. Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings. Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order. Administer first aid to passengers in distress. Determine special assistance needs of passengers such as small children, the elderly, or disabled persons. Reassure passengers when situations such as turbulence are encountered. Greet passengers boarding aircraft and direct them to assigned seats.

Shop and deliver items while delivering amazing customer service. Shop and assist customers like shut-ins, working families, the elderly community and businesses. Provide personalized service. Use time management skills to ensure all deliveries are on time and exact. Provide custom substitutions taking into consideration dietary restrictions, brand compliance and price. Ensure all deliveries are made safely while following local laws and ordinances.

Successfully completed seven and a half weeks of intense ground instruction. Ensure high level of customer service is met. Interact with every guest ensuring expected personalized service is achieved. Verify safety and security for all guests and colleagues. Be ready 24 hours a day to be assigned to a domestic or international flight. Use good judgement to be able to resolve customer conflicts with understanding, empathy and grace. Making memorable experiences for every customer every flight every day.

Direct and assist guests on and off of the Monorail. Assisting passengers who require special assistance as needed. Ensuring all guests and cast members safety by knowing when to power off/on beam. Using good judgement to load passengers aboard the train system. Ensuring all passengers are obeying the Covid-19 guidance's. Answer questions regarding the monorail and the Walt Disney World property. Provide outstanding customer service and "making magic" happen for each guest.

Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing. Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets. Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings. Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order. Administer first aid to passengers in distress. Determine special assistance needs of passengers such as small children, the elderly, or disabled persons. Reassure passengers when situations such as turbulence are encountered. Greet passengers boarding aircraft and direct them to assigned seats.

I attended and successfully completed four weeks of Inflight Training (ground instruction).

Successfully completed four and a half weeks of intense training. Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing. Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings. Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply. Reassure passengers when situations such as turbulence are encountered. Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules. Inspect and clean cabins, checking for any problems and making sure that cabins are in order. Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage. Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, the conditions of cabin equipment, and any problems encountered by passengers.

Provide boarding assistance to elderly, sick, or injured people. Open and close doors for passengers. Respond to passengers' questions, requests, or complaints. Count and verify tickets and seat reservations and record numbers of passengers boarding and disembarking. Provide customers with information on routes, gates, prices, timetables, terminals, or concourses. Determine or facilitate seating arrangements. Serve food or beverages.

Pay winnings or collect losing bets as established by the rules and procedures of a specific game. Start and control games and gaming equipment and announce winners. Inspect cards and equipment to be used in games to ensure that they are in good condition. Apply rule variations to card games such as poker, in which players bet on the value of their hands. Answer questions about game rules and casino policies. Refer patrons to gaming cashiers to collect winnings.

Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service. Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating. Maintain familiarity with the games at a facility and with strategies or tricks used by cheaters at such games. Perform paperwork required for monetary transactions. Resolve customer or employee complaints. Greet customers and ask about the quality of service they are receiving. Establish and maintain banks and table limits for each game. Monitor stations and games and move dealers from game to game to ensure adequate staffing. Supervise the distribution of complimentary meals, hotel rooms, discounts, or other items given to players, based on length of play and amount bet. Evaluate workers' performance and prepare written performance evaluations. Monitor patrons for signs of compulsive gambling, offering assistance if necessary. Interview, hire, and train new employees.

Resolve customer complaints regarding problems such as payout errors. Remove suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor. Maintain familiarity with all games used at a facility, as well as strategies or tricks employed in those games. Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, or that players are not cheating. Train new workers or evaluate their performance. Manage a team of 15. Assist human resources department with onboarding and offboarding. Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees, as necessary. Interview and hire workers. Prepare work schedules and station arrangements and keep attendance records. Establish policies on issues such as the type of gambling offered and the odds, the extension of credit, or the serving of food and beverages. Track supplies of money to tables and perform any required paperwork. Set and maintain a bank and table limit for each game. Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy. Direct the compilation of summary sheets that show wager amounts and payoffs for races or events.

Observe animals' physical conditions to detect illness or unhealthy conditions requiring medical care. Cue or signal animals during performances. Evaluate animals to determine their temperaments, abilities, or aptitude for training. Feed or exercise animals or provide other general care, such as cleaning or maintaining holding or performance areas. Talk to or interact with animals to familiarize them to human voices or contact. Conduct training programs to develop and maintain desired animal behaviors for competition, entertainment, obedience, security, and related areas. Keep records documenting animal health, diet, or behavior. Advise animal owners regarding the purchase of specific products. Train dogs in human assistance or property protection duties.

Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service. Maintain familiarity with the games at a facility and with strategies or tricks used by cheaters at such games.Resolve customer or employee complaints. Greet customers and ask about the quality of service they are receiving. Establish and maintain banks and table limits for each game. Report customer-related incidents occurring in gaming areas to supervisors. Explain and interpret house rules, such as game rules or betting limits, for patrons. Supervise the distribution of complimentary meals, hotel rooms, discounts, or other items given to players, based on length of play and amount bet. Monitor patrons for signs of compulsive gambling, offering assistance if necessary. Determine how many gaming tables to open each day and schedule staff accordingly.