Lisa Donovan-Devaney Email & Phone Number

West Midlands, England, United Kingdom

Workplace representative. Equality Lead Representative .

Birmingham, United Kingdom

Security liaison officer @ Men's medium secure unit

Reaside Clinic

Birmingham, United Kingdom

To monitor the accuracy of data received into the team, challenging appropriately that which does not meet CPS policy, seeking guidance where necessary. To be proactive in carrying out designated tasks to a high standard within the team’s specified deadlines To sort out, acknowledge and distribute the post received within the unit. Photocopying and faxing documents as and when required. To research background information for management (as required) for dealing with more complex and / or comprehensive issues.To prioritise work and manage time effectively, balancing conflicting priorities where necessary, ensuring all tasks are completed to a high standard within the specified deadlines. To promptly identify potential problems and present suggested solutions to Arrange meeting/conference facilities and provide additional support as necessary.Produce basic letters, following a standard format. To deal with enquiries and routine correspondence received via the telephone or by email professionally and within agreed timescales To liaise with colleagues in Business Centres and Areas and external contacts providing customer service and to show sound judgement when dealing with enquiries. To provide a professional service to both internal and external contacts ensuring that information and advice is given in an organised and professional manner. To cover reception when requiredWorking To build and maintain good working relationships with external agencies and other members of the Criminal Justice System to ensure the smooth operation of CPS business.To decide on prioritisation of own work within agreed timescalesDecisions on effectiveness of own working practices, advising managers on proposed changesDeciding on content of stationery stock orders as required by the teamContent of letters / communications as appropriate to the taskDeciding on arrangements for meetings and conferences as appropriate to the specific requirements