Service Desk Manager
CurrentManages the day to day functions of the Help Desk. Manages the Technical Support Staff. Sets service levels and priorities. Identifying and analyzing trends with issues and proactively find solutions and fixes.
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@kichler.com
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1 phone found area 216
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LinkedIn matched
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Lisa Dotson is listed as Service Desk Manager at Kichler Lighting, a company with 386 employees, based in Brunswick, Ohio, United States. AeroLeads shows a work email signal at kichler.com, phone signal with area code 216, and a matched LinkedIn profile for Lisa Dotson.
Lisa Dotson previously worked as Administrative Assistant - IT at Kichler Lighting and Shipping Office Supervisor at Kichler Lighting.
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AeroLeads found 1 current-domain work email signal for Lisa Dotson. Compare company email patterns before reaching out.
Lisa Dotson is a Service Desk Manager at Kichler Lighting. She possess expertise in customer service, inventory management, team building, human resources, microsoft office and 24 more skills. Colleagues describe her as "Lisa Dotson is an organized assistant that has helped our department be more productive. Being thrown into new areas of responsibility hasn't shaken her, rather she has embraced new duties with a sense of ownership and with diligence. She is a person of strong character and integrity, and those qualities take her value beyond just getting the job done. She is full of fresh ideas, and she is comfortable making recommendations and laying out execution plans for her ideas. Lisa is… Show more" and "Lisa is a rare find in today's job world. She is truly determined and committed to getting the job done right in a timely fashion. Her dedication is incomparable; she will often sooner give up her personal time to complete a task rather than endure a failure. She will go out of her way, and sometimes even her role if need be, to be successful. She is certainly not a quitter and does it all with a contagious enthusiasm that radiates positive energy into the team. I've had the… Show more"
Listed skills include Customer Service, Inventory Management, Team Building, Human Resources, and 25 others.
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Independence, Ohio
Manages the day to day functions of the Help Desk. Manages the Technical Support Staff. Sets service levels and priorities. Identifying and analyzing trends with issues and proactively find solutions and fixes.
Currently assist in day to day functions for 4 IT Managers. Phones, calendars, meetings, conference rooms, and food ordering, setup, and cleanup. Managing company cell phone account. Consisting of over 100 phones. Ordering, setup, and troubleshooting. Charge back cost to departments. Asset database.
Supervised 11 employees on 3 shifts. Handled day to day shipping functions. Released work to the warehouse. Handled OS&D. Problem solving. Communucation with carriers. Filling and monitoring specialty orders. Rate quotes.
Monitored all office functions. Phones, OS&D, Dispatching, Payroll, Customer Service, Hazmat, and all other HR functions.
Other employees you can reach at kichler.com. View company contacts for 386 employees →
Gary Vidmar
Colleague at Kichler LightingIndependence, Ohio, United States, United States
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Earmstrong Armstrong
Colleague at Kichler LightingCleveland, Ohio, United States, United States
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Alex/Sasha Bederman
Colleague at Kichler LightingSolon, Ohio, United States, United States
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Maurice Windham
Colleague at Kichler LightingHaven, Kansas, United States, United States
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Charlene Bittala
Colleague at Kichler LightingCleveland, Ohio, United States, United States
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Tham Nguyen
Colleague at Kichler LightingIndependence, Ohio, United States, United States
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Anthony Taylor
Colleague at Kichler LightingGreater Cleveland, United States
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Debbie Carrabine
Colleague at Kichler LightingGreater Cleveland, United States
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Bruce Pazula
Colleague at Kichler LightingUnited States, United States
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Camarco, Donna
Colleague at Kichler LightingManchester, Connecticut, United States, United States
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Quick answers generated from the profile data available on this page.
Lisa Dotson works for Kichler Lighting.
Lisa Dotson is listed as Service Desk Manager at Kichler Lighting.
AeroLeads has found 1 work email signal at @kichler.com for Lisa Dotson at Kichler Lighting.
AeroLeads has found 1 phone signal(s) with area code 216 for Lisa Dotson at Kichler Lighting.
Lisa Dotson is based in Brunswick, Ohio, United States while working with Kichler Lighting.
Lisa Dotson has worked for Kichler Lighting and Midstates Express.
Lisa Dotson's colleagues at Kichler Lighting include Gary Vidmar, Earmstrong Armstrong, Alex/Sasha Bederman, Maurice Windham, and Charlene Bittala.
You can use AeroLeads to view verified contact signals for Lisa Dotson at Kichler Lighting, including work email, phone, and LinkedIn data when available.
Lisa Dotson is listed with skills including Customer Service, Inventory Management, Team Building, Human Resources, Microsoft Office, Microsoft Excel, Software Documentation, and Peoplesoft.
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