As the Co-founder and CEO of 886 Legacy Group, I am dedicated to leading a business focused on empowering individuals and businesses through innovative digital solutions. At 886 Legacy Group, we are passionate about creating meaningful change, leaving a legacy of kindness, and delivering impactful results that enhance lives and businesses alike.With a solid foundation in customer service, technical support, and operations management, I bring a wealth of experience and leadership to everything we do. Having managed teams and led operations in high-pressure environments, I have honed my ability to deliver exceptional customer experiences and solutions that drive success.At 886 Legacy Group, we believe in the power of strategic thinking and innovation. Through our diverse offerings, we help businesses fortify their digital presence and optimise their operations. Our focus is on creating solutions that not only succeed financially but also contribute to a greater good.
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Ceo And Founder886 Legacy GroupMoorreesburg, Wc, Za
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Ceo & Founder886 Legacy Group Oct 2024 - PresentMoorreesburg, Western Cape, South AfricaIn my role as CEO & Founder, I drive the strategic direction of the company, working closely with my wife, the CTO, to integrate cutting-edge technology into our products and services. Together, we aim to create a lasting impact on individuals, families, and businesses worldwide by inspiring, protecting, and enhancing their lives.
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Service Level CoordinatorXneelo (Pty) Ltd Aug 2023 - Sep 2024Durbanville, Western Cape, South AfricaAs a Service Level Coordinator at xneelo, I excelled in the role from the very beginning, quickly becoming a key influence within the team. I managed incoming demand to ensure seamless workflow coverage and strict adherence to SLA standards across all communication channels. I also strategised and implemented efficiency improvements that boosted team productivity and performance. My responsibilities included providing crucial HR support, such as shift scheduling, leave management, and capacity planning, while also mentoring peers to promote professional growth and team cohesion. Throughout my tenure, I served both the team and customers with exceptional dedication. -
Senior Technical Support ConsultantXneelo (Pty) Ltd Dec 2020 - Aug 2023Durbanville, Western Cape, South AfricaAs a Senior Technical Support Consultant at Xneelo, I specialized in troubleshooting and resolving customer queries related to website and email functionality on Linux servers, ensuring high customer satisfaction. I monitored server performance, implemented corrective measures to optimize performance, and prevented abuse. I also handled customer escalations, focusing on swift resolution and retention. Additionally, I contributed to projects aimed at improving team knowledge and operational efficiency while mentoring peers to enhance their professional development and skills.
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Onboard Shopping ExpertStarboard Group Sep 2018 - Mar 2020United StatesAs an Onboard Shopping Expert at Starboard Group, I worked on various cruise ships across the Mediterranean, North, and South America. I delivered exceptional customer service and conducted engaging presentations to elevate the onboard shopping experience. I also organized and managed events to promote activities and boost guest satisfaction, contributing to a memorable cruise experience for passengers. -
Art DirectorPark West Gallery Sep 2015 - Aug 2018United StatesDuring my time at Park West, I began as an Art Associate and quickly advanced to the position of Art Director. I worked on various cruise ships across the Caribbean and Alaska, where I led and trained teams to provide exceptional customer service and conduct successful art auctions and presentations. Additionally, I managed administrative tasks and optimized team scheduling to enhance efficiency and productivity throughout my tenure. -
Duty ManagerAsara Wine Estate & Hotel Dec 2014 - Aug 2015Stellenbosch, Western Cape, South AfricaAs Duty Manager at Asara, I oversaw operations of functions, the hotel, restaurant, and bar. I handled customer feedback to ensure guest satisfaction and coordinated daily services in the restaurant and bar to maintain top-quality, efficient service. My responsibilities also included conducting daily handovers and managing cash-ups to ensure smooth operations. -
Operations ManagerDornier Wines Oct 2008 - Dec 2014Stellenbosch, Western Cape, South AfricaDuring my tenure at Dornier Wines, I began as a waiter in October 2008 at the Bodega Restaurant and ultimately progressed to the role of Operations Manager for the Wine Tasting Room, Function Venue, and Restaurant. In this position, I was responsible for overseeing daily operations, including scheduling, administration, and HR management, ensuring smooth and efficient functioning across all areas. My commitment to delivering exceptional customer service played a key role in enhancing the growth and reputation of the establishment. -
WaiterLa Romantica Jan 2008 - Oct 2008Stellenbosch, Western Cape, South Africa -
Au PairHouse O Orange Au Pairs Dec 2006 - Dec 2007The Hague, South Holland, Netherlands
Lisa Du Plessis Education Details
Frequently Asked Questions about Lisa Du Plessis
What company does Lisa Du Plessis work for?
Lisa Du Plessis works for 886 Legacy Group
What is Lisa Du Plessis's role at the current company?
Lisa Du Plessis's current role is CEO and Founder.
What schools did Lisa Du Plessis attend?
Lisa Du Plessis attended Hoërskool Paarl Gimnasium.
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