• Answer phone calls and resolve inquiries from program participants and collections sites• Enter and manually update lab results in databases• Utilize database to find appropriate collection sites for program participants• Research and update Program Alerts• Place supply orders for participants and collection sites• Provide program participants with accurate program information• Interact with RMS team and management on a daily basis• Maintain accurate/updated… Show more • Answer phone calls and resolve inquiries from program participants and collections sites• Enter and manually update lab results in databases• Utilize database to find appropriate collection sites for program participants• Research and update Program Alerts• Place supply orders for participants and collection sites• Provide program participants with accurate program information• Interact with RMS team and management on a daily basis• Maintain accurate/updated information in several databases• Provide program participants with collection facility site information for out of state travel• Ensure collection sites were provided with supplies for special testing• Maintain spreadsheets in order to accurately manage multiple aspects of job• Process billing on a weekly basis to meet monthly deadlines• Update program Guidelines with pertinent information Show less

• Created Master Schedule of course offerings• Scheduled all students, noting F’s, W’s, transfer credits, and course prerequisites• Retained all academic files with appropriate documentation• Processed all course drops and student withdrawals• Utilized customer service skills to help solve student issues• Ensured compliance with all policies and procedures• Worked closely with Dean, Associate Dean and Program Chairs• Processed all grade changes and program… Show more • Created Master Schedule of course offerings• Scheduled all students, noting F’s, W’s, transfer credits, and course prerequisites• Retained all academic files with appropriate documentation• Processed all course drops and student withdrawals• Utilized customer service skills to help solve student issues• Ensured compliance with all policies and procedures• Worked closely with Dean, Associate Dean and Program Chairs• Processed all grade changes and program changes• Performed degree audits for students, ensuring graduation eligibility• Obtained all official high school/GED transcripts• Provided enrollment and graduate/degree verifications (via phone/fax/letters) • Answered all internal and external requests for official transcripts• Evaluated college transcripts for transfer credit• Coordinated dropped students returning to school • Facilitated students transferring to and from our campus • Interacted daily with other departments, including Admissions and Financial Aid• Communicated regularly with diversified body of students • Trained various employees on job duties and system usage• Maintained accurate/updated information in computer databases• Administered admissions entrance exam (online and manual) Show less

• Coded and entered invoices and expenses• Reconciled general ledger accounts• Trained new employees• Maintained accurate vendor information• Researched and resolved inquiries via email and phone

• Processed all accounts payable invoices and printed checks• Processed daily cash deposit and entered accounts receivables• Completed day-end, week-end, and month-end processing• Maintained accurate inventory in system• Managed part-time employees• Analyzed and solved inquiries regarding A/P and A/R issues• Invoiced customers for services and items/equipment purchased