Lisa Griffith Email & Phone Number

United States

East Coast Of Florida And Greater Orlando

* Utilize data to identify, troubleshoot and solve issues which result in low collections.* Partner with Office managers to develop a plan to effectively work and resolve outstanding claims.* Train office staff on best practices and proper insurance submission, linkage, estimation, patient A/R, closing claims and posting payments.* Identify problematic payors and resolve issues as a liaison between the corporate office and the field. * Work with outside credit agency to ensure accounts are being resolved.* Work with clinical department and patient relations to serve as a layer in account adjustments and refunds.* Handle patient escalations involving collections issues.* Handle grievances from insurance carriers.* Serve as an expert on insurance contracts, fee schedules, account history in the system, reviewing chart notes and being able to make well formulated business decisions.* Provide ongoing support and be a resource to offices regarding fee schedules and insurance filings.* Understanding bankruptcy laws and handle timely processing of bankruptcy mail, including collection letters and statements. (Including noting the account, filing proof of claim, and rescheduling bankruptcy status online.)* Partner with District Manager and Office Managers to ensure coverage is scheduled to process and follow up on claims during absences and leaves. * Perform routine audits in offices. * Effective communication skills; both written and spoken.* Expert knowledge of insurance and dental terminology.* Expert knowledge of Internet explorer, Word, and Excel* Effective time management skills with the ability to manage multiple task and priorities. * Comfortable working independently and as part of a team.* Ability to travel extensively throughout a pre-determined geographic region.* Ability to train others utilizing multiple techniques. * Put together Power Point Presentations and utilize them for training of staff.

Melbourne, Florida Area

Worked in central location submitting and tracking insurance claims for 25 offices.

Fort Lauderdale

* Review daily production schedule with staff and coach them along the path to maximizing chair time with the patients. * Coach and develop teamwork in the practice* Ensure that the metrics for the office are being obtained * Present financial arrangements to patients* Running of the schedules* Make sure morning huddles are being conducted on a daily basis as well as monthly team meetings* Close out end of day/month/year* Hold quarterly trainings with AOM/Receptionist* Attend leadership meeting monthly then go out into the field and apply procedures and policies* Train office staff on Insurance breakdowns, Insurance linkage, Treatment planning, etc...* Review/analyze reports and utilize the gathered data to manage the practice.

Clearwater, Fl

* Review daily production schedule with staff and coach them along the path to maximizing chair time with the patients. * Coach and develop teamwork in the practice* Ensure that the metrics for the office are being obtained * Present financial arrangements to patients* Running of the schedules* Make sure morning huddles are being conducted on a daily basis as well as monthly team meetings* Close out end of day/month/year* Hold quarterly trainings with AOM/Receptionist* Attend leadership meeting monthly then go out into the field and apply procedures and policies* Train office staff on Insurance breakdowns, Insurance linkage, Treatment planning, etc...* Review/analyze reports and utilize the gathered data to manage the practice. * Chair side assistant

Radiological Health And Safety, Dental Radiographer

8/31/2000 Received Radiology License for Dental Radiograper

Florida Expanded Functions Of Dental Assistants, Efda Certification

Placing or removing rubber dams Placing or removing temporary restorations Polishing amalgam restorations Removing surgical dressings.

High School, Bussiness, 12Th

Activities and Societies: DECA and Math Club