Lisa Groff work email
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Lisa Groff personal email
Lisa's unique ability to inspire, teach and motivate people all while maintaining a very direct approach has proven successful in building teams and implementing change. Lisa's passion for teaching and delivering motivational presentations works well with her high energy, idea generation and creativity. Lisa is known for being a go-to source whether planning an event, improving efficiency gains or testing new pieces of technology. Her feedback is professional, focused on positive, yet candid and plentiful when working on projects.Accredited trainer for Insights Discovery (Colours) personality preferences system. New hire Advertising trainer. Sales, Support and Customer Care training. Individual coaching, training and mentoring.Certified Facilitator of The Pacific Institute's Investment In Excellence Program (IIE). Co-Facilitated for first time on 8/30/11, 8/31, 9/20 & 9/21. It's a two-session learning experience. IIE is a program that taps into the creativity and motivation, inherent in everyone. It provides a structured process that is repeatable and sustaining which translates research that can help you personally exceed your potential in every aspect of your live.Specialties: Sales, customer service, advertising, event planning.Sales, Support, Customer Care, Systems and Motivational Training. Certified in Insights Discovery Colors, personal profile system in 2008.Developing SharePoint website with automated Time Off Calendars, Event Calendars, Work-flows, and Wiki pages.
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Senior Area ManagerApple Inc.Cedar Rapids, Ia, Us -
Area ManagerApple Inc. Sep 2015 - Present
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Team Manager At Apple Inc.Apple Inc. Apr 2012 - Sep 2015Cedar Rapids, Iowa Area
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Manager Sales & SupportSourcemedia Group (The Gazette) Mar 2010 - Apr 2012Inspire and coach sales support team of 11 to accomplish 100% Customer Satisfaction goal while maintaining outstanding accuracy. Streamline the order management process between sales and departments which create and process advertising. Team supports sales by scheduling, billing, building and proofing advertising in multiple products. -
Learning & Development TrainerGazette Communications Sep 2007 - Mar 2010Responsible for training all of Sales, Support and Customer Care for new hire employees as well as ongoing initiatives. First to learn new front-end systems and technology, created easy to follow documentation and trained department. Certified in 2008 to facilitate Insights Discovery Colors training, a personality profile system. Maintained department SharePoint site, created individual online pages within the site. Coached individual contributors with implementation of Audience Based Sales.
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Sales ManagerGazette Communications Jul 2004 - Sep 2007Hired at The Gazette as the Classified Call Center Supervisor. About a year into the role expanded to managing 3 separate teams (Classified Call Center, Inside Sales and Recruitment) within the department and became a manager. The teams were made up of Sales Representatives, two Admin Support people (CSR's) and an Ad Designer.
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AdvisorLia Sophia Oct 2007 - Jun 2011I give women confidence they never knew they lost!! By updating their current wardrobe & paying for compliments!! Ask me more today :-) -
Customer Care Supervisor, Retention Supervisor, Service Delivery Line SpecialistMcleod Usa Nov 1998 - Jul 2004Promoted from Customer Service Representative to Customer Service Supervisor within 7 months of hire. Customer Service Supervisor for almost 2 years. Took team from standard phone lines to UNE phone lines in 2000. Retention Supervisor for 1 year. Customer Service, Retention & Downgrade Process team experience. During my last year I worked on a team as a Service Delivery Line Specialist to implement automation to our systems to streamline processes & make order processing more efficient. -
Customer Service Coordinator / OperatorLinkusa (Frontier Advanced Servicetechnology) Jul 1997 - Oct 1998Processed calling card operator assisted telephone calls. During the last year became a "Coordinator" similar to team lead. Supported calling card operators by assisting them through calls. Worked as a team to effectively cover all sections of the call center to help answer questions.
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Customer Service & BookkeepingJack'S Discount Store Apr 1994 - Aug 1997Cedar Rapids, Iowa SwWorked in electronics, as a bookkeeper, as a cashier and at the Customer Service counter.
Lisa Groff Skills
Lisa Groff Education Details
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Business
Frequently Asked Questions about Lisa Groff
What company does Lisa Groff work for?
Lisa Groff works for Apple Inc.
What is Lisa Groff's role at the current company?
Lisa Groff's current role is Senior Area Manager.
What is Lisa Groff's email address?
Lisa Groff's email address is lg****@****ple.com
What schools did Lisa Groff attend?
Lisa Groff attended University Of Northern Iowa.
What are some of Lisa Groff's interests?
Lisa Groff has interest in Children, Spending Time With My Family, Education, Watching Movies, Reading Self Help Books, Health.
What skills is Lisa Groff known for?
Lisa Groff has skills like Training, Customer Service, Team Building, Recruiting, Sales, Customer Satisfaction, Leadership, Team Leadership, Advertising, Call Centers, Coaching, Social Media Marketing.
Who are Lisa Groff's colleagues?
Lisa Groff's colleagues are Rich Stead, Elina Shulyak, Ohood Al_omary, Krishna Prajapat, Ares Çakır, Saad Tamimi, إبراهيم محمد.
Not the Lisa Groff you were looking for?
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Lisa Groff
Chief Financial Officer At The Center: Resources For Teaching And LearningArlington Heights, Il2hotmail.com, thecenterweb.org9 +182855XXXXX
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3unitedprairiebank.com, unitedprairiebank.com, lakeregion.com
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