Lisa Hildreth Email & Phone Number

Atlanta, Georgia, United States

• Works collaboratively with Dealer Operations, Support, Product Management, National Accounts, IT, and Sales
• Maintained a strong understanding of Cox Automotive’s products and dealer management systems.
• Assisted the department/company in meeting their objectives as part of change management.
• Acted as a Subject Matter Expert on special projects.
• Streamlined dealer support, enhancing product integration and customer satisfaction.

Palm Beach Gardens, Florida, United States

• Proactively drive planning with the project or program team, and create integrated project plans covering the full end-to-end including key milestones for sign-offs gates with business and IT.
• Effectively articulate status, risks, and issues at all levels in the organization and tailor messages for the appropriate audiences to have maximum effectiveness--with senior leaders through to project team members.
• Resolved software defects… Show more
• Resolved software defects, enhanced features, and conducted major IT iteration upgrades.
• Efficiently navigated through initiation, implementation, development, UAT/SIT, and Demo phases
• Utilized Smartsheets and Raid logs for effective project tracking and management.

Wexford, Pennsylvania, United States

• Ensured alignment of system functionality with documented requirements
• Utilized SQL for database updates, enhancing system efficiency.
• Analyzed data for ticket fixes, ensuring accuracy.
• Supported prestigious aerospace companies including Boeing and NASA
• Managed IT support, ensuring system alignment with aerospace standards, leading to enhanced operational efficiency.
• Streamlined helpdesk operations for major aerospace clients, reducing resolution time by efficiently… Show more

Pittsburgh PA 15229

• Achieved #1 Online Grocery Delivery service status in Pittsburgh within a year.
• Singlehandedly generated over $1M+ in revenue from 2011 to 2021
• Expanded client base through strategic cold calling to healthcare institutions, universities, and luxury real estate communities.
• Pioneered online grocery delivery in 2011, transforming the market with strategic client acquisition creating customized shopping lists in conjunction with dieticians at Shadyside Hospital to start a program… Show more
• Pioneered online grocery delivery in 2011, transforming the market with strategic client acquisition creating customized shopping lists in conjunction with dieticians at Shadyside Hospital to start a program for obese.
• Managed comprehensive SDLC and CRM systems, ensuring top-notch service and operational efficiency.

Ohio, United States

• Provide IT Deployment Services for financial systems, NCR hardware, testing, assist with software deployment and installation, for banking institutions. IT support for Jefferson Hospital dealing with EPIC software.

Greater Atlanta Area

• Implemented innovative solutions for system upgrades and new applications.
• Enhanced chart accuracy and integrity, contributing to improved patient care.
• Boosted staff productivity through effective monitoring and feedback.
• Led initiatives to boost chart accuracy, reducing errors by 20% in hospital systems.
• Pioneered a QA Program enhancing staff productivity and work quality.
• Partnered with IT and clinic staff to streamline medical dictation processes.

Miami, FL

• Managed proprietary radiology software training for medical staff.
• Provided global IT support to healthcare staff and employees.
• Performed software installations and helpdesk support for hospitals and clinics.
• Assisted network administrator with daily network maintenance.
• Responsible for office networking, VOIP phone system, and print server setups.
• Spearheaded IT software rollouts, enhancing healthcare services for global clients.

Master Of Science - Ms, Technical Management, A

Activities and Societies: Currently enrolled.

Bachelor'S Of Science, Technical Management, 4.0

Associates In Computer Information Technology, Computer Information Technology, 4.0 Gpa

Activities and Societies: Pennsylvania Who's Who of Academic Students

Nursing/Chemistry, 3.5

Completed 3 years of a 4 year BSN program.