Lisa John Email & Phone Number

The Cadillac Fairview Corporation Limited, October 2020 – PresentSecurity Guard● Respond to emergency situations, medical, criminal, hazards, etc.● Follow reasonable directions from Security Dispatch with respect to attending calls for emergency or other related security details.● Providing both customers and tenants with customer service & tenant related initiatives in a professional manner● Issuing Trespass notices pertaining to any violations that occur on property● Enforce the Centre’s Rules, Regulations and the Trespass to Property Act.● Perform access control, Mall lock downs and open ups● Prepare notes and incidents and reports in a detailed memo book and prepare reports on all matters● Understanding and following procedures as they appear in the Standard Operating Procedures (SOP’s)● Conduct level and zone patrols to achieve high visibility and proactive security patrol

● Access control, security escorts, response to calls for service ● Conducting patrols● Emergency assistance, first aid or any other intervention ● Detect, question, challenge, and relocate/remove unwanted persons ● Property inspections and enforcement of property regulations● Interior and exterior patrols of building and surround area● Monitor CCTV’s

● Write daily reports● Monitor CCTV’s and conduct access control● Perform scheduled and random patrols of designated areas● Provide excellent client care and customer service● Build relationships with residents, tenants and clients● Performing complex security and emergency procedures as needed● Offer residents, tenants, and customers a safe and secure environment through patrols and customer service assignments.● Provide elite concierge services

● Write daily reports● Receive and redirect mail, phone calls, packages● Perform basic administrative/secretarial/reception duties.● Monitor CCTV’s and conducting access control● Perform routine property patrols and respond to Fire Alarms.

● Ensure safety through conducting appropriate searches of patrons upon entry● Check/validate patron identification● Deter escalating issues through personal presence and communication techniques● Crowd control● Patrol the venue

operating a cash register, running the drive-thru, cooking Big Macs and other menu items, cleaning the restaurant, and completing other assigned tasks.

Taking and preparing food items and providing customer service. Operating POS systems

Kingston, Jamaica