Lisa Le

Lisa Le Email and Phone Number

Financial Services Representative III @ Lightspeed Commerce
Montreal, QC, CA
Lisa Le's Location
Montreal, Quebec, Canada, Canada
Lisa Le's Contact Details

Lisa Le work email

Lisa Le personal email

n/a
About Lisa Le

Driven Customer Service representative with over 10 years of experience providing stellar service. Being an excellent communicator and having a passion for problem solving gave me the ability to face conflicts in a positive manner. Accustomed to working in team-oriented and fast-paced environments.

Lisa Le's Current Company Details
Lightspeed Commerce

Lightspeed Commerce

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Financial Services Representative III
Montreal, QC, CA
Website:
lightspeedhq.com
Employees:
3259
Lisa Le Work Experience Details
  • Lightspeed Commerce
    Financial Services Representative Iii
    Lightspeed Commerce
    Montreal, Qc, Ca
    View
  • Lightspeed Commerce
    Payment Specialist Ii
    Lightspeed Commerce Mar 2022 - Present
    Montreal, Quebec, Canada
    View
  • Lightspeed Hq
    Support Specialist Retail
    Lightspeed Hq Jan 2021 - Mar 2022
    Montreal, Quebec, Canada
    - Serve customers with fast responses to telephone calls, emails, and web chat support requests.- Guide users through step-by-step solutions following technical troubleshooting procedures.- Helpe teammates handle different cases, resources, and process needs.- Coach customers on how to use their POS system efficiently- Assist with training new hires
    View
  • Telus
    Google Cloud Support
    Telus May 2020 - Jan 2021
    Montreal, Quebec, Canada
    - Dedicated support contact for Google's corporation administrators- Troubleshot G Suite collaboration apps by gathering data and analyzing logs- Maintained excellent client rapport during the investigation by providing updates- Acquired basic G Suite admin knowledge- Adhered to company policies and SLAs- Ensured accurate and detailed documentation were recorded for each interaction- Handled inbound and outbound customers via chat, email, and phone
    View
  • Sheertex
    Customer Engagement
    Sheertex Jan 2020 - Mar 2020
    Montreal, Quebec, Canada
    - Resolved customers service or billing complaints by exchanging merchandise, refunding money, or adjusting bills.- Helped improve processes and products by relaying customer feedback.- Avoided revenue losses with diligent attention to customers' needs and complaints.
  • Telus
    Help Desk Specialist
    Telus Jan 2013 - Aug 2019
    Montreal, Quebec, Canada
    - Gathered data and investigated chronic/ongoing issues by collaborating with various departments. - Participated in event planning for employee engagement.- Restored home services by completing basic troubleshooting for phone, cable, and internet.- Empowered users to solve problems through proactive education on different technical problems.
    View
  • American Express
    Travel Consultant
    American Express Jan 2012 - Jan 2013
    Montreal, Quebec, Canada
    - Handled end-to-end travel booking for clients heading to national and international locations.- Informed clients on Visa, passports, and security requirements related to their destinations and confirmed flight details.- Collected payments via points and credit cards for transportation from customers- Mastered GDS travel software.- Resolved problems and complaints based on eligibility and particular customer circumstances.
    View
  • Benihana
    Hostess
    Benihana Nov 2009 - Feb 2012
    Montreal, Quebec, Canada
    - Utilized table management system to serve customers and coordinate movement of guests.- Maintained seating charts to optimize station rotations.- Cleaned and placed menus to optimize presentation and encourage food sales.- Coordinated wait staff to balance workload between restaurant sections.- Supported kitchen staff and servers with back-up food delivery and bussing support.
    View

Frequently Asked Questions about Lisa Le

What company does Lisa Le work for?

Lisa Le works for Lightspeed Commerce

What is Lisa Le's role at the current company?

Lisa Le's current role is Financial Services Representative III.

What is Lisa Le's email address?

Lisa Le's email address is li****@****dhq.com

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