Lisa Le Email & Phone Number

Montreal, Quebec, Canada

Greater Montreal Metropolitan Area

Montreal, Quebec, Canada

Manages DXC Technology client satisfaction; ensures profit objectives are met. Manages/grow ongoing strategic relationship and partnership with Aeroplan/Air Canada. Interfaces with DXC and Aeroplan/Air Canada to improve performance by leveraging resources and solutions to reduce costs and meet service level agreements.P&L management including:• Prepares, recommends and oversees development of operating and personnel budgets• Monitors spending for adherence to budget plans, develops and recommend improvementsSelects and hires employees. Trains, mentor and evaluates employees to enhance their performance, development, and work product.Ensures the success of Aeroplan/Air Canada and help lead Aeroplan/Air Canada in their digital transformationAchievement: Exceeded annual book revenue and total revenue targets. Increased account profit margins by >30%

Toronto, Canada Area

Montreal, Canada Area

-Business and Delivery Consulting in Pricing, Leg/Seg and O&D Revenue Management, Revenue Integrity, Branded Fares and Ancillaries, Sales/Distribution and e-Commerce-Clients includes Air Niugini, Air Serbia, Alitalia, China Eastern, Eqyptair, Etihad Airways, Hawaiian Airlines, Kulula, Silver Airways, TAM, Virgin Australia etc.Achievement: Sabre Award of Excellence recipient

Montreal, Quebec, Canada

-Provides leadership and vision to Air Canada’s e-commerce strategy-Manages Air Canada’s innovative website products, services, and functionality.-Commercial owner of passenger related merchandising and ancillary revenue-Improves customer and brand experience through relevant content, intuitive navigation and product offerings by levering technology and innovation.-Develop and manages the use of promo codes and it’s functionality to provide targeted pricing and promotional initiatives.-Responsible for the maintenance of Zerofootprint, an environmental initiative to offset carbon emission from air travel.

Montreal, Quebec, Canada

-Manage all aspects of airline tariff coding, filing, and distribution to GDS, internet, and regulatory bodies.-Responsible for day to day tariff implementation and distribution as well as special projects to automate and simplify tariff functionalities and/or to increase revenue/reduce distribution cost.-Knowledgeable with ATPCO and involved in various new industry standards and functionalities.-Explores non-traditional tariff and distribution to ensure competitiveness and first to market benefits.-Act as pricing and tariff subject matter expert on new reservation system requirements, process mapping and implementation. -Manages a team of 10 Tariff Analysts and Tariff Specialists.

Montreal, Quebec, Canada

-Manages and lead in pricing products and strategy in the North America and International markets.-Provides pricing training, leadership and support to the Sales and Marketing team while promoting communication and understanding with front line staff.-Implements new simplified International Pricing Model through comprehensive revenue and competitive analysis with risk mitigation and abatement plans.-Leverages technology and innovation to increase revenue, profitability, and customer delight by offering simplification, automation, and flexibility via traditional and non-traditional pricing strategies.

Montreal, Quebec, Canada

-Develop and manages pricing programs in Asia, South Pacific and South America.-Implement long and short term revenue management strategies to meet corporate goals.-Collect and analyze market trends and develop appropriate actions.-Liaise with Sales and various internal departments to ensure synergy.

Calgary, Alberta, Canada

-Analyze and report market performance (traffic, yield, revenue, market share, and profitability)-Determine and coordinate appropriate marketing levers to address opportunities and threats-Implement programs and initiatives to increase revenue and profitability-Monitor competitive activities and recommend appropriate response

Vancouver, British Columbia, Canada

-Customer service & sales agent for air and flight reward reservations-Certified International Rates agent for complex manual faring (i.e., Round the World Fares) or faring validation-Language qualified inside sales support for Asia Pacific travel agencies including net fare contract implementation and waiver and favors

E-Marketing Certificate (With Distinction)

Marketing Management

Bachelor, Science