Lisa Mancini Email & Phone Number

Sutton, Ma, Us

Cambridge, Massachusetts, United States

Full operational responsibility for the success of the summer schools across the North American region, including CA, FL, NY, and Canada. Responsible for setting the strategic vision for the summer program; recruiting Area Managers, teachers, and activity leaders; planning and sourcing accommodations on campuses and with host families; and developing a blended academic and activity calendar.

Worcester, Ma

Oversaw all aspects of NDA operations while ensuring the positive identity and growth of the school. Served as spiritual, academic and administrative leader of the school. Made major decisions and implemented policies. Acted as liaison between the school and the Sisters of Notre Dame de Namur, the Board of Directors, partner organizations, the Diocese of Worcester, neighborhood groups and the general public. Advocated for the school, sharing the brand by meeting with donors and prospects. Oversaw the recruitment of potential students, ensuring admissions and enrollment trends remain on or above budget. Ensured the institutional advancement operations of the school (fund raising, alumnae relations, public relations). Gave direction to the academic, co-curricular and other school programs. Provided exceptional leadership and vision for the present and future, as documented in the Strategic Plan. Provided strong financial management including preparation of the annual school budget in conjunction with the BOT Finance Committee. Participated in and supported programs for Mission Integration. Oversaw campus safety and facility improvement projects. Directed oversight for Leadership Team

Merrimack, Nh

Responsible for end-to-end facilitation, coordination and management of complex client programs across multiple benefit products for Fidelity's largest workplace clients. Manage resources in a matrix environment across multiple geographical locations, functions and product solutions. Lead the design and implementation of new service models, process improvements, quality control procedures and associate development programs, including transformation efforts aimed at the improvement of efficiency, quality, and customer experience.

Smithfield, Ri

Lead organization of 100 client-facing professionals who develop best in class communications to clients offering Defined Contribution, Defined Benefit, and Health and Welfare benefits outsourcing administration services. Execute marketing and education strategies across all channels and mediums including web messaging, email, print, video and employee meetings to engage employees. Increased client satisfaction while decreasing costs and increasing revenue. Improved efficiency and scale by developing new staffing service model while increasing associate engagement.

Developed and implemented strategies aimed at ensuring optimal provider satisfaction. Responsible for the recruitment, training, development and management of a team of 15 employees. Accountable for education and servicing of a comprehensive physician, hospital, and ancillary provider network. Developed plans to maintain and increase positive and productive provider relationships through proactive relationship management and communication techniques. Responsible for dissemination of all provider communication, including provider manual and provider newsletter. Accountable for provider appeals process.

Ms, Healthcare Management

Bs, Healthcare Management

High School Diploma