Europe's only first dedicated holiday Centre for people with Special Needshttp://centrealgarve.org/

I was responsible for ensuring the Banqueting Department ran smoothly at all times, I organised private events such as lunches, dinners, weddings and receptions from start to finish, and project managed the Club Events, organising them and being the key point of contact for bookings, payments and on the day.I dealt with members of the club, reciprocal members of other clubs and various other organisations.On a daily basis I dealt with telephone and email enquiries and face to face… Show more I was responsible for ensuring the Banqueting Department ran smoothly at all times, I organised private events such as lunches, dinners, weddings and receptions from start to finish, and project managed the Club Events, organising them and being the key point of contact for bookings, payments and on the day.I dealt with members of the club, reciprocal members of other clubs and various other organisations.On a daily basis I dealt with telephone and email enquiries and face to face bookings.It was my responsibility to produce function sheets for all departments; I have high organisational skills and a good eye for detail. I also produced menus, table plans and place cards for the function should they require them.The systems that I used on a daily basis are Millennia, Microsoft Visio, Outlook, Word and Excel. Show less

I started my career with Fairview Hotels as a receptionist, before progressing to run the Conference and Banqueting department and acting as duty manager.I was responsible for all aspects of private functions including initial contact through to the delivery of the function. The functions that I organised ranged from weddings, meetings and parties to festive events.My role included general administrative duties, money handling, managing the reception and providing Customer Service. I… Show more I started my career with Fairview Hotels as a receptionist, before progressing to run the Conference and Banqueting department and acting as duty manager.I was responsible for all aspects of private functions including initial contact through to the delivery of the function. The functions that I organised ranged from weddings, meetings and parties to festive events.My role included general administrative duties, money handling, managing the reception and providing Customer Service. I supervised the food and beverage operation including stock taking and ordering.On a daily basis I used, Excel, Word, Outlook and RedSky (reservation system) I also maintained the livebookings reservation system. Show less

In this role I planned and took bookings for special events for the Hertfordshire Cluster. This included all social functions, special events for both Mercure Letchworth Hall and White Horse Hertingfordbury. I also coordinate Christmas and meetings at the White Horse. I was also involved in the creation and marketing of events from start to finish.

Duty Manager at the White Horse Hertingfordbury. Duties included running of the hotel in the absence of the General Manager and taking all M&E enquiries, converting and running the function on the day.

General reception duties and progressed to duty management. Main tasks included; Reservations, check in/out on PMS, balancing of PDQ and cash, posting charges on to rooms, completing sales ledger bills correctly.

In this position I was incharge of all contractors and duty manager for American Airlines.

Started as a check-in agent and progressed to Team Coordinator in this role I ensured all flights were allocted, all flights left on time and all aircraft were met safely. This took a lot of planning and on the spot decision making as flight arrival/departure times change and I had to ensure all flights were safely met or safely left. This position was on behalf of Easy Jet.