Lisa Mlynarczyk Email & Phone Number

Streetsboro, Ohio, United States

• Execute project management tasks while organizing and managing projects to ensure the project success and overall customer satisfaction.• Correspond with customer project managers to define project requirements, the scope of work and gather all necessary project details.• Access project risks and monitor budget, ensuring successful project outcomes within the allocated budget.• Oversee 20 projects weekly, monitoring and communicating daily on project status.• Analyze and review job work orders to ensure all requirements are met and documents are obtained for customer and billing on time.• Assign qualified teams, book all travel and schedule rigging and trucking needs.• Collaborate with PC team to assign qualified teams to jobs on a 4-week rotating schedule.• Adjust the schedule of projects constantly since if one thing changes with a certified lead installer on a job or if a job pushes out it can impact multiple other jobs on the schedule.

Streetsboro, Ohio, United States

• Managed 2 team members in a new branch of the People Operations department.• Supported 80 field installers while out in the field and developed great relationships to ensure employee retention and overall employee morale and satisfaction.• Advocated employee needs/issues cross-departmentally and worked with functional teams to channel employee feedback and solutions.• Completed identity, criminal, MVR, and education background checks on 100 employees.• Ensured credential requirements were met for installation specialists to work on job sites.• Developed an orientation program for 85 employees which helped reduce attrition by 25%.• Managed time sheets of 80 employees each week to ensure accurate payroll.• Mediated employee conflicts on job sites and improved employee relations.• Approved work orders after reviewing the installation, bill of lading, and equipment certification.• Formulated 120 performance reviews based on compliance errors, time entries, expenses and completing job requirements in a timely manner.• Reviewed over 2,000 documents to transition from SharePoint data storage to Salesforce.

Cleveland, Ohio, United States

• Acted as liaison between sales, marketing, and news staff to fulfill digital campaign sponsorships sold.• Managed station created community programs to reach our audience.• Built and maintained content on sales sponsorship webpages on cleveland19.com, including Contests, Share Your Holidays, Operation Backpack, Military Greetings, Spot The Signs, 2 Strong 4 Bullies, Go Red, W82TXT, and Cleveland Now.• Proactively monitored current orders to track delivery, review pacing reports, and work closely with digital sales specialists to produce campaign optimization solutions.• Coordinated digital sales campaign needs with the account executives.• Collaborated with digital sales manager, digital sales specialist, and graphic designer to manage incoming proposals ensuring deadlines on creative submission and recap creation are met.• Prepared sales reports, PowerPoint presentations, campaign reporting, and end-of-campaign recaps.

Cleveland, Ohio, United States

• Built client relationships through lunch meetings, hosting suite events, and daily phone and e-mail conversations. Maintained communication directly as the backup to the local sales manager and account executives.• Brainstormed with account executives for ways to help meet budget goals and exceed in sales competitions.• Processed station buys, confirmed orders, generated contracts, and resolved any billing discrepancies.• Negotiated to make good offers and rebooking of preemptions.• Assembled daily/weekly reports for composite of commercial times given to advertising agencies and clients.• Compiled weekly post-analysis reports along with avail schedules for under-delivery for specific accounts.