Lisa Monk Email and Phone Number

Responsibilities included leading clients and consulting teams in support of strategic processes and enterprise software solution implementations. Solution engagements spanning business requirements analysis, business process analysis, workflow re-engineering and automation, training, and organizational change management.Key Activities: Process Consulting Provided global strategic process consulting guidance to facilitate process standardization for a Windchill PDMLink and RIMS (Regulatory Information Management system) supporting Engineering Change Management, Document Management, and Regulatory data Consulting and client team mentoring - providing guidance on implementation execution and best practices Developed and delivered training on Windchill PDMLink and RIMS features

Responsibilities included leading customers and consulting teams in support of strategic processes and enterprise software solution implementations. Solution engagements spanning business requirements analysis, business process analysis, workflow re-engineering and automation, training, and organizational change management. Key Activities: Project Manager  Prepare weekly and monthly project status reports Plan, execute and deliver all relevant aspects of the assigned project; including project scope, deliverable's, timing, as well as successfully managing and mitigating project issues and risks Demonstration during showcase features and capabilities of ARAS Innovator Enterprise Search, Office Connector, and Part with BOM Presented during discovery workshops complete digital thread using Windchill and SAPKey Activities: Trainer Developed and delivered training on customized features using Aras Innovator for Requirements Management Application  Consulting and customer team mentoring providing guidance on implementation and best practicesKey Activities: Process Consulting Lead Provided global strategic process consulting guidance to facilitate process standardization for a Windchill PDMLink system supporting Engineering Change Management, Configuration Management, SupplierLink (SUMA), CAD data management, and Manufacturing Process Planning Consulting and customer team mentoring providing guidance on implementation execution and best practicesKey Activities: OCM Consulting Lead Providing learning needs analysis including scoping, estimating, communication plan, development and delivery logistics Providing consultative support of business process development against best practices and industry standards Conduct classroom setting end-user training to 9 students

Responsibilities included leading customers and consulting teams in support of strategic processes and enterprise software solution implementations. Solution engagements span business requirements analysis, business process analysis, product data management (PDM) including change and configuration management, and workflow automation expertise, system deployment, and user adoption. In addition to managing a team of 3 direct reports.• Defined best practices for the standardization and harmonization of product development processes across global regions. Globally reducing duplicated processes to one streamlined process for each business functional area• Guidance and leadership for all global client levels to ensure solution definition, process efficiency, solution development, and deployment/adoption success• Effectively managed client relationships and PTC on-site/remote teams, including instructing and mentoring PTC Services Academy new consultant hires• Supported system and process go-lives globally for 3000+ users• Provided leadership for system consolidation strategies to achieve a single PLM system-of-record in the areas of Part Management, EBOM & MBOM Management, Document Management, Change Management and Classification• Technical team lead ensuring alignment of the functional architecture and technical design, validating component deliverables and facilitating communication with stakeholders and executive management• Plan, execute and deliver all relevant aspects of the assigned programs or projects including project scope, deliverables, timing, as well as successfully managing and mitigating project issues and risks. • Identify and document business drivers and functional requirements, defining the guiding principles and use cases for functional architecture decisions, maintainability and future releases • Providing learning needs analysis including scoping, estimating, plan, development and delivery logistics of user acceptance testing

Responsibilities included installing, configuring, and customizing PLM software solutions. Execute assigned project tasks including the planning and testing of the application to ensure it meets client expectations. Research, document, and develop business configuration strategies including OIRs, workflow process, lifecycle, and access control policies. • Create custom auditing reports in ProjectLink 8.0 Query Builder• Train developers and administrators on custom query creation and usage• Developed Export Control project template and workflow in ProjectLink 8.0• Create custom soft types, attributes, OIRs and workflows in PDMLink 7.0 to aid in IRDP process• Test workflow routines/subroutines including process validation for BMW/IPSM process• Create custom user guide for CCP-CM, representing the tasks involved for each business process• Develop and implement custom workflow with corresponding lifecycles, soft types and custom object initialization rules (OIRs) for engineering change management• Train designated business administrators and end users on basic functionalities of PDMLink 7.0 workflows

Systems Coordinator/Programmer (Aug 97 - Dec 03)• Ordered, installed and configured hardware• Maintained Active Directory• Oversaw MRP system• Liaison between Engineering, Sales, Purchasing and IT departments• Developed system administrator and end user Windchill training material based on role• Provide Hyper Care support to end users Drafter (Aug 96 - Dec 03)• Created and implemented engineering changes• Updated MRP system with engineering changes• Supervised engineering document control