Temp assignment in Merrimack, NH-Provided performance management guidance to department management (e.g., coaching, counseling, career development, disciplinary actions).-Worked closely with department management and employees to improve work relationships, build morale, and increase productivity and retention.-Managed and resolved complex employee relations issues through effective, thorough and objective investigations.-Consulted with department management, providing HR guidance when appropriate.-Supported department management with HR policy guidance and interpretation.-Provided guidance and input on business unit restructures and workforce planning.

BBA provides Experiential leadership trainings designed to create leaders and develop human potential.-In collaboration with its founder and fellow Build Leaders, developed and implemented both external training and internal operational processes.-Recruited, trained, and mentored a volunteer staff of coaches for each program cycle. (8 cycles per year).-Enrolled, coached, and supported students throughout their program cycle. (Avg 40 students per cycle)-In partnership with Center leadership and Trainers, redesigned trainings to support a virtual environment.-Facilitated Student Orientations for each level of the program cycle.-Created and facilitated leadership training modules and led group and one on one coaching sessions.-Using feedback loops, trend analysis and metrics, delivered strategies to enhance the program to create a unified experience across all program cycles. - Managed incidents related to students during training events and within the duration of their program cycle.- Maintained tracking system of staff and students ensuring communications, resources, and program records were updated and accurate.

WSS provides talent for office administration & light industrial/Manufacturing Clients. -Led HR organization serving 1,200 employees across 3 State locations. Supported a 28-member team.-Engaged with business leaders across the organization and partnered with the President and Vice President to align Human Resources initiatives and practices with business needs and strategic goals.-Co-Created & implemented Root Cause Analysis training to diagnose and address safety issues, resulting in an 85% decrease of Workman’s Comp Claims over 2 years.-Drove transition from outdated HR systems into a fully integrated HRIS platform. Improving analysis, reporting, and planning capabilities while streamlining daily HR functions-Ensured compliance of claim processing for unemployment, workman’s comp, LOA, & FMLA as well as Benefit Administration for Health, Dental & 401k.-Developed employee manual covering HR policies, disciplinary procedures, code of conduct, FMLA and benefits information ensuring compliance with Federal/State laws.-Investigated allegations of harassment, discrimination, bullying and retaliation with empathy and kindness resulting in effective resolution of issues.-Built trusted relationships with employees individually and as a team. Created an environment to safely share concerns and receive support, bringing trust back to HR. -Launched company’s first leadership training for Managers. -Coached Managers to ensure consistent enforcement of policy & procedures across employee groups.-Designed and implemented training on unlawful discrimination, harassment, and retaliatory behaviors.

Human Resources Generalist | American Resource Network | Bedford, NH-Provided administrative support to ARN’s Executive Team. -Advised Managers on organizational policy matters including EEO and sexual harassment. -Designed and conducted new employee orientation and acted as a liaison between management and employees. -Facilitated effective conflict resolution-Trained all staff on I-9 form preparation and retention, and conducted I-9 audits to ensure compliance.