Lisa Overmars Email & Phone Number

Melbourne, Vic, Au

East Melbourne, Victoria

I currently work part time and manage all administrative and purchasing requirements for the Maternal Child Health Line & Parentline services. The role has a great deal of variety such as 24hr roster coverage for the Maternal Child Health Line, payroll, finance and data management and reporting which requires me to be extremely well organised and process driven. Responsibilities• All administration duties for the Maternal & Child Health Line (MCHL) and Parentline (PL) including:o validation of fortnightly manual timesheets for approximately 80 staff (MCHL and PL), o manage coverage for the 24hr (14 shifts/day) roster for the 60 MCHL staff – manual rostering system;o Processing all leave requests and subsequent shift coverage for MCHL staff;• Liaise with central HR in relation to all HR matters for the 80 staff of MCHL and Parentline;• Preparation of monthly and ad hoc data reports for senior management (eg number of calls, call issues, calls by region etc.);• All purchasing and accounts payable for the MCHL and Parentline; • Assistance with the administration of the annual customer service surveys for the MCHL and Parentline.• Mail out of promotional material as required for Parentline

Springfield Rd, Blackburn Victoria

Commencing as the Receptionist and Personal Assistant to the Principal for a busy and growing school of 800+ students I was responsible for answering and directing all calls, greeting visitors to the main reception as well as managing administrative tasks for the Principal (including organising staff functions). Over time my tasks expanded to include the preparation and distribution of a weekly newsletter, initial enrolment enquiries from the public, occasional coverage of sick bay as well as the administration for the annual NAPLAN tests for Years 7 and 9.

Clayton And Dandenong

This part time role required me to liaise with clients and insurance and superannuation firms via phone and in person to submit an array of insurance and superannuation applications, including research as part of a small team of Financial Planners.

Doncaster East, Victoria

This role required me to perform front desk duties including greeting and directing clients, in addition to answering all incoming calls and booking client appointments. I was also responsible for the submission and follow up of insurance and superannuation applications, as part of a small team of Financial Planners. During this time I also undertook part time study to qualify as a financial planner until the stock market collapse in 2008/2009.

Hawthorn

Responsibilities• Maintenance of Oracle financial systems in relation to orders, reports, pricing and promotions for Steggles Foods• Responsible for ensuring accurate pricing across price lists for Steggles Foods• Preparation of promotional material for customers• Company point of contact for website enquiries from the Public

Heidelberg, Victoria

Responsibilities• Data Entry of all request slips for pathology tests;• Telephone duties in relation to requests for test results from medical personnel and warfarin patients

East Melbourne, Victoria

This very diverse and busy role required me to manage and prioritise conflicting tasks on a daily basis ranging from managing staff, budgeting, recruitment, reporting on financial and personnel matters and any ad hoc administrative requests from the Minister’s office. I was also responsible for the Consultancy process for the Department of Education which involved evaluating all requests to engage consultants and ensuring the relevant procurement processes complied with the Financial Management Act before submitting the requests to the Secretary for approval. I also developed guidelines, maintained the database and prepared numerous reports as required for Parliament and FOI requests. In December 2003 I took a Voluntary Departure Package to spend more time with my small children.

Diploma Of Financial Services, Finance And Financial Management Services

Associate Diploma In Business Studies (Accounting), Accounting And Business/Management