Lisa Pay

Lisa Pay Email and Phone Number

Business Owner @ Banks Property Services
Unit 19, Branksome Business Park, Bourne Valley Road,United Kingdom
Lisa Pay's Location
Poole, England, United Kingdom, United Kingdom
About Lisa Pay

Lisa Pay is a Business Owner at Banks Property Services. She possess expertise in interviews, recruiting, employee relations, human resources, training and 11 more skills.

Lisa Pay's Current Company Details
Banks Property Services

Banks Property Services

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Business Owner
Unit 19, Branksome Business Park, Bourne Valley Road,United Kingdom
Employees:
2
Lisa Pay Work Experience Details
  • Banks Property Services
    Director
    Banks Property Services Jan 2016 - Present
    Poole, Dorset
    At Banks Property Services we organise and manage a range of domestic suppliers for clients with second homes. This can include plumbers, electricians, housekeeping, car valets, gardeners, caterers, dry cleaners, chauffeurs to name but a few!Our aim is to always help you find the time to enjoy being in your second home with our complete property PA service.
  • Poole Hospital Nhs Foundation Trust
    Hr Business Partner
    Poole Hospital Nhs Foundation Trust Oct 2013 - Dec 2015
    Poole
    Leading on the provision of the full range of professional HR services to the Surgical and Corporate DivisionsProviding highly specialist knowledge and advice in both employee relations and employee resourcingSupporting management at a senior level in achieving effective and timely resolutions through the management of complex casework, including dismissal, appeal and Employment Tribunal hearingsIdentification of resourcing and retention issues with the Divisional teams… Show more Leading on the provision of the full range of professional HR services to the Surgical and Corporate DivisionsProviding highly specialist knowledge and advice in both employee relations and employee resourcingSupporting management at a senior level in achieving effective and timely resolutions through the management of complex casework, including dismissal, appeal and Employment Tribunal hearingsIdentification of resourcing and retention issues with the Divisional teams and the division of affordable plans to remedy any problem areasWorking with the divisional management teams on the design, development, planning and implementation of organisational change, including TUPEPolicy development and implementation, including staff side negotiationsResponsible for the direct line management of two HR Business AdvisorsIdentification of workforce information requirements within the divisions and ensuring that suitable and timely workforce information is provided to managersAdvising managers of appropriate strategies to meet specific workforce targets, including the reduction of sickness absence and agency usage Show less
  • The London Ambulance Service Nhs Trust
    Hr Manager
    The London Ambulance Service Nhs Trust May 2009 - Oct 2013
    Responsible for providing the HR support for approximately 500 staff over four complexes across West London in an autonomous HRM roleResponsible for the management of the HR Assistant who provides administrative support for the areaResponsible for the provision of advice for management teams within the area on all employment issuesProviding technical HRM advice on the panel at Disciplinary, Grievance and Capability Hearings and supporting Hearing Officers at appeal… Show more Responsible for providing the HR support for approximately 500 staff over four complexes across West London in an autonomous HRM roleResponsible for the management of the HR Assistant who provides administrative support for the areaResponsible for the provision of advice for management teams within the area on all employment issuesProviding technical HRM advice on the panel at Disciplinary, Grievance and Capability Hearings and supporting Hearing Officers at appeal hearings at all levels up to and including dismissalsThe preparation and distribution of management statements of case for such hearings, in support of the Presenting / Hearing OfficersDetailed and in-depth support with absence management across sector, including conducting monthly attendance audits at each complex, playing a key role in the management of long term sickness absence and ensuring the consistent application of the Trust’s Managing Attendance PolicyWorking closely with the Occupational Health Department to ensure that health assessments are conducted as required and in a timely and efficient mannerNominated HR representative on the Trust’s Occupational Health user group, representing the HR function on a Trust-wide basis to monitor the standards of service providedDemonstrable impact on the reduction of absence levels across the area as a result of my active involvement in all of the aboveLeading the Recruitment process of area-based vacancies, including short-listing, assessment and interviewWorking closely in conjunction with local and senior sector Trade Union representatives, liaising on both local and Trust-level issuesDelivery of HR Procedure training courses to managers across the Trust (Managing Attendance Policy and Disciplinary & Grievance procedures)Providing a key role in supporting managers to robustly manage flexible working applications and current working arrangements in line with Trust policy and requirements Show less
  • South West Trains
    Hr Business Partner
    South West Trains Nov 2007 - May 2009
    Management of a team of five including an HR Advisor, HR Assistant, two HR Co-ordinators and an HR Administrator who are responsible for updating and monitoring ER cases, day-to-day administration and all generalist HR queries.Ensuring the effective performance of the team by holding regular meetings to update and review current disciplines, grievances, attendance and work & lifestyle cases Responsible for approximately 1,500 employees in liaison with all managers across the… Show more Management of a team of five including an HR Advisor, HR Assistant, two HR Co-ordinators and an HR Administrator who are responsible for updating and monitoring ER cases, day-to-day administration and all generalist HR queries.Ensuring the effective performance of the team by holding regular meetings to update and review current disciplines, grievances, attendance and work & lifestyle cases Responsible for approximately 1,500 employees in liaison with all managers across the company, all stations and depotsOverseeing company re-organisations which involved displaced staff and redundanciesChairing redeployment and Ill Health Severance meetings at hearing and appeal level providing support to senior level management and employees by advising on alternative employment within the company and financial packagesChairing Flexible Working meetings up to appeal level and providing outcomes based on business needs and within the legislative requirementsEnsuring the HR Key Performance Indictors are produced on a periodic basis to director level for the HR Operations departmentResponsible for Employment Tribunal cases in close liaison with solicitors, relevant management and the HR Director to ensure effective management of all cases, with attendance at the tribunals where applicableWorking closely with the Trade Union representatives to ensure that employee relations are managed consistently and in line with the company procedures and Trade Union agreementsAttendance at management team meetings to provide procedural updates, guidance and building effective working relationships at all levels Show less
  • South West Trains
    Hr Advisor
    South West Trains Jun 2006 - Nov 2007
    Providing advice, support and guidance at a senior level to line managers to ensure compliance with personnel and company standardsSupervising a team of five to ensure compliance with and the correct application of policies and proceduresOverseeing all disciplinaries (up to dismissals/appeals) and grievances ensuring a fair and consistent approach is applied at all stages and in a timely mannerResponsible for overseeing and supporting all staff through the redeployment… Show more Providing advice, support and guidance at a senior level to line managers to ensure compliance with personnel and company standardsSupervising a team of five to ensure compliance with and the correct application of policies and proceduresOverseeing all disciplinaries (up to dismissals/appeals) and grievances ensuring a fair and consistent approach is applied at all stages and in a timely mannerResponsible for overseeing and supporting all staff through the redeployment and ill health severance processesEmployment Tribunal preparation and supportRegular interaction with Trade Union officialsProviding detailed period reports for senior managementNote Taking and advising management at all formal hearingsAttendance management – responsible for overseeing the implementation of new processes company-wide Show less
  • South West Trains
    Hr Assistant
    South West Trains Nov 2004 - Jun 2006
    Responsible for the Attendance Management procedure and the administration / monitoring of this for the divisionDealing with all disciplinaries, from investigation through to appeal stages, advising management of the correct proceduresDealing with all grievances raised and advising management and employees accordinglyWork Experience co-ordinator – responsible for all work experience students and organising schedulesEmployee of the Month co-ordinator – responsible… Show more Responsible for the Attendance Management procedure and the administration / monitoring of this for the divisionDealing with all disciplinaries, from investigation through to appeal stages, advising management of the correct proceduresDealing with all grievances raised and advising management and employees accordinglyWork Experience co-ordinator – responsible for all work experience students and organising schedulesEmployee of the Month co-ordinator – responsible for the smooth running of the process and organisation of each eventNote Taking at all formal hearingsDelivering local inductions Providing support on procedural training for managementEmployment Tribunal preparation and supportDealing with general ad hoc queriesSupervisory experience over junior team members Show less
  • Test Valley Borough Council And Winchester City Council.
    Hr Administrator
    Test Valley Borough Council And Winchester City Council. Jun 2004 - Nov 2004
    Dealing with daily recruitment administrationArranging interviews and co-ordinating adverts for new postsDaily contact with line managersSending daily application packsUpdating termination of employment forms and arranging exit interviewsDealing with general ad-hoc Personnel queriesSending reference requests forms and chasing any outstanding referencesUpdating employee details on database, including starters and leaversLogging all… Show more Dealing with daily recruitment administrationArranging interviews and co-ordinating adverts for new postsDaily contact with line managersSending daily application packsUpdating termination of employment forms and arranging exit interviewsDealing with general ad-hoc Personnel queriesSending reference requests forms and chasing any outstanding referencesUpdating employee details on database, including starters and leaversLogging all incoming CV’s and responding within designated time periodTraining administration – organising training sessions and attendance records Show less
  • Reed
    Recruitment Consultant
    Reed Jan 2003 - Jun 2004
    Co-ordinating the administration for 60-90 temporary staffAdministering up-to-date employment legislationManaging the recruitment process from new vacancies to candidate selectionFace-to-face and telephone-based candidate interviewingAccount manager for corporate clientsNew business generation, both telephone based and on site presentations and meetings. Experienced in negotiation at management and director level.

Lisa Pay Skills

Interviews Recruiting Employee Relations Human Resources Training Management Personnel Management Policy Administration Organizational Development Performance Management Tupe Employee Engagement Grievances Change Management Talent Management

Lisa Pay Education Details

Frequently Asked Questions about Lisa Pay

What company does Lisa Pay work for?

Lisa Pay works for Banks Property Services

What is Lisa Pay's role at the current company?

Lisa Pay's current role is Business Owner.

What schools did Lisa Pay attend?

Lisa Pay attended Southampton Solent University, King Alfred's University College, Winchester.

What skills is Lisa Pay known for?

Lisa Pay has skills like Interviews, Recruiting, Employee Relations, Human Resources, Training, Management, Personnel Management, Policy, Administration, Organizational Development, Performance Management, Tupe.

Who are Lisa Pay's colleagues?

Lisa Pay's colleagues are Michael Shuttleworth, Chris Glass.

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    hotmail.com, ida.org

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