Lisa Phillips Email & Phone Number

Lisa Phillips is a Consulting Director - Contact Center Transformation & Customer Experience at Capgemini. She possess expertise in performance management, leadership, process improvement, call centers, crm and 36 more skills. Colleagues describe her as "Lisa has a wonderful way of engaging her team in efficient, streamlined process for optimal results, while also doing the right things for the people she works with and customers. As a recruiter, I worked with her to staff a call center and her enthusiasm and commitment impressed me. She is a leader with the ability to energize staff without taking her focus off the results." and "Lisa is someone who goes above and beyond to service her clients. From flights into snowy conditions to her self-initiated all night drive to make an important client meeting, Lisa redefined client service. Always high in energy and a great general contact center training and coaching SME in particular for our team, Lisa was always looking for ways to add value to her current project. Her general contact center experience and knowledge were a great asset to our team."

Listed skills include Performance Management, Leadership, Process Improvement, Call Centers, and 37 others.