Lisa Plummer Email & Phone Number

East Hanover, New Jersey

Directed the overall operations of multiple Marketplaces. Responsible for overseeing the growth in sales by maintaining the programs set in place by the Compass. Direct influence with mentoring and teaching team members daily. Worked in partner with Resident DM to ensure client satisfaction. Responsible for P&L budget. Executed new guidelines and PPE’s for Covid 19 relating to team members and guest. Daily upkeep of entire campus with company driven programs such as BE-A-Star, Thompson Hospitality, nutritional programs, Thrive Mobil app, Nudge app and Covid 19 mandates within client expectations. Initiated and implemented “Shop with Us” program and set guidelines for Eastern Division region. Worked with Q&A assessment team to start new time and temp program testing due to Covid 19

Newark, New Jersey

Managed client relationship. Coached and improved teams’ personal growth, customer focus and skills. Catering sales in unit grew 25% in first year and 40% by the second year. Involved in remodeling of my marketplace and installing new programs to successfully build sales and retain customers. Worked with client and regional support to implement new and local items in the Marketplace including Aero Farms. Hosted new program trainings for the Prudential contract. Profitable P&L account.

Responsible for maintaining marketing programs in four regional contracts. Developed and maintained customer facing websites. Executed monthly calls with marketplace managers to help with growth, understanding and accountability for client expectations within the contract.

Responsible for daily finances. Managed recruiting, training and developing of team members. Maintained relationship with Union steward and upholding agreements. Assisted Director with weekly budget duties, marketing expectations and any other duty assigned.

Mystic, Connecticut

Responsible for organization and execution of high-ended events including off site functions. Maintained a reputable staff by enforcing food safety practices, clean execution and improved skills. Developed relationships with clients to continue growth in the company. Responsible for keeping each event within budgets.

Groton, Connecticut

Oversaw menu execution with Executive Chef. Helped with catering menu development. Involved with maintaining food safety, quality and cost control. Responsible for daily catering deployment. Executed chef tables. Engaged in health and wellness programs to deliver client needs and wants. Union account.

Clinton, Connecticut

Re-trained team members. Managed two assistants, three shift leads and a team of 12. Responsible for daily finances, inventory weekly and sales. Maintained food safety, quality and execution. Helped to support other stores when needed. Developed and promoted team members within. Promoted new events and menu implementation. Profitable P&L account.

Ledyard, Connecticut

Various high-volume cooking for casino restaurants, catering, team member cafeterias. This included the following: Soup, sauces and roasted meats, cold food prep in Garde Manger. Catered events such as Kentucky Derby, Slot Tournaments, Tribal Weddings, Tribal Healing Events, Bridal Exposes for up to 10k guest. Hosted the N.E Patriots football team and the Sopranos yearly. Catered to more private butler and VIP lounges. Professional line cook, including grill, sauté, pizza brick ovens, freshly made pastas, pantries, prep and more