Lisa Roach Email & Phone Number

Dfw

Auto field appraiser DFW, NE TX and central TX.

Coppell, Tx

Field adjuster and inside total loss adjuster

Current licensure: AK, AL, AR, CT, DE, FL, GA, LA, ID, IN, KY, MI, MS, MT, NC, OK, OR, PA, SC, TX, WA, WI, WV . Field adjuster and inside total loss adjuster. Proficient with CCC estimating software, total loss conditioning procedures and market value process for CCC. Thorough knowledge of auto, truck, RV, ATV and motorcycle estimating. Very efficient negotiating skills with repair facilities and external customers. Excellent customer service scores.

Currently writing appraisals between deployments as independent adjuster/appraiser.

Dfw

Field appraiser

Richardson, Texas

Desk Appraiser

Field auto appraisals

Estimator, customer service representative, negotiator with various insurance & appraisalcompanies. Converted insurance estimates from Audatex and Mitchell to CCC1, opened repair orders &exported to repair tracking system. Complete condition reports for total loss vehicles on DRP accounts. Kept customersinformed of their vehicle status & monitored the repair with technicians. Worked directly with externalvendors. Balanced repair orders, pre closed tickets, QC and accepted payments upon delivery.

Dedicated insurance professional with 28 years experience writing auto damage estimates. Excelled inanalyzing damages/causes, negotiating estimates, evaluating total losses, auditing damage losses &completed repairs. Ensured compliance and acted as liaison. I excelled in delivering top notch customerservice and was recognized for making the customer experience pleasant & informative. My ability tolisten attentively, set clear expectations and check for understanding allowed me to build a positiverapport with internal and external customers. Utilize automated estimating systems to prepareestimates, evaluated direct repair estimates, communicated repair estimates to internal and externalcustomers. Proficient estimating autos, travel & horse trailers, motor homes, ATVs and motorcycles.Evaluated total losses and applied condition reports for claims. Audited damage and completed repairsto ensure compliance.

Criminal Justice And Corrections

Autobody/Collision And Repair Technology/Technician