SUMMARYAccomplished Chief Technology Officer & Best-in-Class Consultant delivering service and operational excellence.Leadership…delivering: Strategy and Business Alignment Operational Streamlining and Service Excellence Relationship Engagement & Executive Collaboration Financial Performance, Risk and Security Portfolio Management & Project Delivery Strategic Communication Organizational Structure Alignment & Talent Development Customer Journey Improvements Post Merger Integration Product Development, Integration, and Digital Transformation Vendor Relationships & PartnershipsCONFIDENT | COMMITTED | COLLABORATIVE
Broadveiw Federal Credit Union
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Consultant - Best In Class Service And Operational ExcellenceBroadveiw Federal Credit Union Feb 2024 - PresentAlbany, New York
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Chief Technology OfficerBroadview Federal Credit Union Mar 1993 - Feb 2024Albany New YorkACCOMPLISHED EXECUTIVE – Original Work, Problem Solver, Strategy to Tactics- Visionary & CollaboratorMAJOR TECHNOLOGY & SECURITY ACCOMPLISHMENTS • 3 Successful Core Banking System Conversions • Stakeholder - Data Warehouse & Digital Transformation• High Performing Business Applications - Private Cloud, SaaS, On-Premise • Best in Class Fintech Solutions (digital, lending, deposit, payments, omni-channel) • Mergers & Acquisitions Increasing Member Growth & Wallet… Show more ACCOMPLISHED EXECUTIVE – Original Work, Problem Solver, Strategy to Tactics- Visionary & CollaboratorMAJOR TECHNOLOGY & SECURITY ACCOMPLISHMENTS • 3 Successful Core Banking System Conversions • Stakeholder - Data Warehouse & Digital Transformation• High Performing Business Applications - Private Cloud, SaaS, On-Premise • Best in Class Fintech Solutions (digital, lending, deposit, payments, omni-channel) • Mergers & Acquisitions Increasing Member Growth & Wallet Share • Data Center Consolidations- New Builds & Co-Location• Revolutionized Disaster Recovery - Active/Active Uptime • Enterprise Infrastructure Technologies & Tools • Expansion of Branch Network from 10 to 50 Locations• New Way of Working -Anywhere, Anytime, Any Device (ATAWAD) • Technology Cloud Delivery Model Shortening Time to Market • Technology OpEx Subscription Model (MS O365, voice, tools) • Technology Asset Management Cycle Driving ROI KPIs• Member Availability of Services Ecosystem Program• CUSO (mortgage & insurance) Integration & EnablementTEAM TRANSFORMATION• Reimagined Technology Ecosystems & Resource Partnerships• High Performing Hybrid Teams Creating Work-Life-Balance • Right Person – Right Role Program Increasing Employee Retention and Job Satisfaction • Succession Planning • Separation of Duties Elevating Controls & Lowering Risk• Self-Reliant Empowered TeamsINFORMATION SECURITY GOVERNANCE, OPERATIONS & CONTROLS• Information Security Operations & Governance KPIs • Information Security Policy/Standard Framework • Board Reporting and Executive Sponsorships• Information Security Steering Committee Tactical Oversight • Organizational Change Management • Information Technology Governance Control Framework & Risk Mgt• Robust Security Operation Center (SOC)• Unprecedented Security Regulatory Maturity Elevation Show less
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Director New York State Senate Administrative Support ServicesNew York State Senate Jun 1985 - Mar 1993Albany, NyProven Results Developing Custom Business Applications for Automating Administrative Function Using Relational Database Technologies. Tools and Methods selected and used, while considered legacy by today's standards, remain relevant as foundational competencies in the Dev/Ops world.SUMMARY OF KEY ACCOMPLISHMENTS• Custom Database Design and Programming• Dev/Ops in Legacy World• Infrastructure Implementation• Project Management• Training and Support
Frequently Asked Questions about Lisa S.
What company does Lisa S. work for?
Lisa S. works for Broadveiw Federal Credit Union
What is Lisa S.'s role at the current company?
Lisa S.'s current role is Executive Collaborator & Influencer- Modernizing Operational & Service Performance - Simplifying Transformation Complexities - Returning Investment Value - Delivering Results.
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