Lisa Sanchez Email and Phone Number

Key Responsibilities:Managed and recorded business transactions, including accounts payable, receivables, cash receipts, and monthly journal entries in QuickBooks.Led monthly financial closing processes, prepared tax returns, and reconciled financial accounts to maintain accurate fiscal records.Liaised with departments to align program budgets, reconcile contributions and grants, and ensure compliance with donor and grant restrictions.Supported human resources functions, including job descriptions, applicant screening, onboarding, payroll, and benefits, through coordination with third-party HR services.Assisted in developing and maintaining the organization’s Disaster/Crisis Plan, workplace safety protocols, and employee handbook updates in collaboration with executive leadership.

Coordinate Human Resource Program by providing a professional and positive experience for new employees through the on-boarding process for new hires.Administer Compensation and Benefits program by communicating with employees and benefit providers, coordinate company’s annual open enrollment and reconcile benefit invoices.Maintain employee handbook to be in compliance with state laws and regulations.Promote a positive environment by openly communicating with employees and managers.Maintain employee records and ensure certifications are up-to-dateOversee staffing, recruitment, benefits, executive compensation, training, leadership developmentCreate and implement hiring policies, procedures, systems, and technologies to support company’s long-term growth and expansion.Manage staffing and on-boarding processes statewide.Plan and oversee all Sales Training's to include travel, meals and expenses.Reconcile the company’s American Express credit cardsCoordinate and oversee company’s HRA program with Ameriflex. Manage the receptionists schedule and processes.Oversee housekeeping in corporate office.Translate for service staff upon request. (Spanish)

Coordinate all travel arrangements for VP and COO.Manage and track travel/meeting/conference expenses; worked closely with finance and accounting group to ensure spending is aligned and within budget.Participate in weekly Leadership Team meetings: generate agenda, record minutes, follow up on action items.Coordinate all aspects of internal and external visitor meetings, seminars, and interviews.Maintain phones, manage calendars, schedule appointments, meetings, luncheons and conference calls, as well as arrange all travel plans.Develop and update media contact lists and handle special projects as assigned.Produce and edit business plans, presentations, marketing reports, client proposals and correspondence.Screen phone calls, emails, mail and visitors; route and resolved any information requests.

Manage and Coordinate Exports to various International markets globallyManage key accounts and will be the primary resource for International accounts.Determines product availability, pricing, credit and document requirements Perform periodic quality assurance on data within and across business process areas Manage relationship with end users to set expectations regarding timeframe and service levels related Import/ Export shipment

Provide professional and efficient Customer ServiceCoordinate Exports to various International markets globally.Determines product availability, pricing, credit and document requirements Understanding of product line in order to process orders Perform administrative duties to include a multi-line phone system

Provide professional and efficient Customer ServiceUtilize Cimpro to provide accurate and efficient customer serviceUnderstanding of product line in order to process orders Maintain customer service ACD targetsPerform administrative duties to include a multi-line phone system

Direct report to the President, Vice President, Operations Manager & Director or RevenueProcess Accounts Payable; brought all accounts currentAssist Field Staff with purchase orders, ordering supplies and all other administrative issuesProvide professional and efficient Customer ServicePerform all other administrative duties to include a multi-line phone system

Direct report to the President, Vice President, Operations Manager & Director or RevenueProcess Accounts Payable; brought all accounts currentAssist Field Staff with purchase orders, ordering supplies and all other administrative issuesProvide professional and efficient Customer ServicePerform all other administrative duties to include a multi-line phone system

Responsible for building the organization into a valuable service provider for our communitySupervise service programs and daily operations of the Crisis CenterTrain staff members in developing programs and soliciting fundsManage and plan the annual budgetPrepare federal, state and private grant proposals with high record of receiptSet respite care programs which provided relief to familiesExcelled in Customer ServiceFacilitate Events to bring awareness to our community.