Lisa Smithson

Lisa Smithson Email and Phone Number

Program Manager at Citi @ Citi
new york, new york, united states
Lisa Smithson's Location
Cedar Hill, Missouri, United States, United States
Lisa Smithson's Contact Details

Lisa Smithson work email

Lisa Smithson personal email

n/a
About Lisa Smithson

Experienced Senior Vice President with a demonstrated history of working in the financial services industry. Skilled in Management, Project Portfolio Management, Refinance, Business Relationship Management, and Risk Management. Strong finance professional graduated from St. Louis Community College.

Lisa Smithson's Current Company Details
Citi

Citi

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Program Manager at Citi
new york, new york, united states
Website:
citigroup.com
Employees:
201877
Lisa Smithson Work Experience Details
  • Citi
    Svp, Program Manager
    Citi May 2021 - Present
    1000, Technology Dr, Ofallon Mo 63366
  • Citimortgage
    Svp, Portfolio Manager
    Citimortgage Oct 2004 - May 2021
    Greater St. Louis Area
    Manage technology project portfolio for applications used in originating and servicing mortgage loans. Ensure project team adheres to a standard development lifecycle process from definition through post-implementation. Build and mantain project budgets, schedules, tasks and reporting at both project and program levels. Provide executive level reporting on financials, risks, issues, dependencies and resource capacity across both technology and business teams. Currently responsible for a portfolio of 24+ projects in excess of $5MM in capitalizable hours.
  • Citimortgage, Inc
    Operations Manager
    Citimortgage, Inc Jan 2001 - Oct 2004
    Manage a team of underwriters, processors and a Team Lead within the Smith Barney Channel.Led team to meet and exceed monthly closing goals by 100%-120% in 2004.Responsible for a pipeline of 1500+ loans and direct staff of 25+ people.Maintaining a customer satisfaction score of 100% for the 1st & 2nd quarters of 2004.Conduct performance reviews, performance management, interviewing and hiring of staff.Reduced application to closing speed from 75 days in 2001 to 35 days in 2004.Achieved $450 cost per loan for 2003 against a budget of $625.00.
  • Citimortgage, Inc
    Team Lead
    Citimortgage, Inc Jan 2000 - Jan 2001
    Responsible for daily pipeline reviews of processors within the Corporate Channel.Worked closely with Operations Manager to ensure closing goals were met.Mentored and trained new staff. Also kept current staff informed of policy changes.
  • Citimortgage, Inc
    Citibank Associate I
    Citimortgage, Inc Jan 1995 - Jan 2000
    Processed and closed both purchases and refinances of 1st mortgage loans within the Portfolio Direct channel.Obtained first level signing authority of conforming and non- conforming loans.Chosen to join the specialized "GoFast" team and moved loans from application to close within 15 days.
  • Citimortgage, Inc
    Customer Service Representative
    Citimortgage, Inc Jan 1988 - Jan 1995
    Responsible for answering customer inquires regarding escrows, payoffs, payment, and other general info.Worked within the Special Loan Unit responsible for adjusting the interest rates monthly on the ARM products and answering questions regarding these changes.Assisted on the following projects: Year End, Generic ARM, and User Acceptance Testing for various system upgrades.Led a team of temporaries along with consultants to research the impact of incorrect ARM adjustments. This research was used to settle the Israel Class Action Lawsuit of which I testified as a witness.

Lisa Smithson Skills

Sdlc Mortgage Lending Project Portfolio Management Customer Service Relationship Management Project Management Pmo Banking Budgets Business Analysis Credit Executive Management Fixed Income Loans Management Performance Management Portfolio Management Refinance Risk Management Team Management Underwriting Vendor Management

Lisa Smithson Education Details

  • St. Louis Community College
    St. Louis Community College
  • Notre Dame High School
    Notre Dame High School

Frequently Asked Questions about Lisa Smithson

What company does Lisa Smithson work for?

Lisa Smithson works for Citi

What is Lisa Smithson's role at the current company?

Lisa Smithson's current role is Program Manager at Citi.

What is Lisa Smithson's email address?

Lisa Smithson's email address is li****@****bal.net

What is Lisa Smithson's direct phone number?

Lisa Smithson's direct phone number is +131474*****

What schools did Lisa Smithson attend?

Lisa Smithson attended St. Louis Community College, Notre Dame High School.

What skills is Lisa Smithson known for?

Lisa Smithson has skills like Sdlc, Mortgage Lending, Project Portfolio Management, Customer Service, Relationship Management, Project Management, Pmo, Banking, Budgets, Business Analysis, Credit, Executive Management.

Who are Lisa Smithson's colleagues?

Lisa Smithson's colleagues are Jennifer Bagley, Jason Schelte, Antonio Ramírez, Vanessa Castillo, Lorena Castillo, Kay Shamsul, Javier Chua.

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