Lisa Strazza Email & Phone Number

United States

New York, New York

Underwriting expertise in the following product lines:Financial Institutions (D&O/E&O) • International Financial Products (D&O/E&O) • LATAM • Allied Healthcare • Ocean Marine • Environmental Liability • Miscellaneous Professional Liability • Cyber Liability • Broker Dealer Professional Liability • Crane Operators Liability • Property/Casualty E&SReports directly into the COO and assists the CEO as needed. I am an underwriting manager who supervises all of Pioneer's underwriting assistants on and off site. I am an extremely hands on manager. Not only do I train my team, but I do everything they do from policy clearance, binding/invoicing, policy issuance to name a few. I have a very diversified background and have been in the Corporate Insurance Industry for many years, working for both large corporations as well as start up companies. I also have a significant amount of operations, facilities and office management experience under my belt. I wear many hats in my current role, but at the end of the day it is all about my passion for insurance.

Reports into the EVP and handles all of his day to day needs. Which consists of the following:Provides confidential support and maintains confidentiality of information under hissupervision.Handles all aspects of the research and advocacy department’s day to day needs including the planning and coordinating of Internal Meetings and Board/Committee activities including management of Monthly Research Committee Meetings and Teleconferences.Ensures meeting coordination between the EVP and the CEO.Interfaces on behalf of the EVP with other JDRF Department heads to carry out functions of the research and advocacy department.Assists EVP as needed to arrange internal and external meetings/calls (often in multiple time zones), as well as following up on all e-mail requests.Coordinates regular inter-departmental and direct report meetings.Answer, screen and direct incoming calls, visitors, and correspondence.Coordinate, compile and distribute quarterly research reports, Internal Board reports and materials.Assesses and recommends ways to strengthen the effectiveness and efficiency of the department’s day-to-day operations.Responsible for aligning administrative support personnel for operational efficiency.Manages expense report processing for EVP per Foundation policies.Engages with other assistants at executive and non-executive levels as necessary to coordinate research and advocacy related activities.Interacts with volunteers and personnel at all levels of the organization.Handles information requests from internal and external stakeholders/colleagues.Reviews, researches and directs correspondence to the appropriate departments.Collects and prepares information for the EVP’s use in discussions and meetings with all personnel and outside individuals.Performs special projects as assigned by EVP.

Reported to COO in efforts to execute a 14 month build-out for new company headquarters. Interfaced with architects and staff members to facilitate all facets of new facility development including ongoing communication with all stakeholders, furnishing selection, etc. Conducted ongoing inspections to continually report on project process. Orchestrated office move ensuring business continuity. Led a small team encompassing reception and clerical areas.Key Achievements: Spearheaded negotiation of all contracts to meet objectives for all facets of project, including HVAC Cleaning, Telecom, Courier, etc.Rewarded with financial bonus from Chief Operating Officer in recognition of meeting and exceeding goals and objectives for the project.

Facilities: 2010Provided administrative support and facilities management services that included: executive assistance, facilities management, supplies procurement, oversight of office administration, human resources leadership (recruitment, interviewing, on-boarding), and team supervision of remote and local underwriting assistants. Helped with recruitment, interviewing and training for numerous departments. Key Achievements:Participated in growth of company from start up. Seen as an integral team member who helped grow the company from a small team of 11 to 45+. Recognized for initiative and contributions to the growth of the company, resulting in promotion to business operations manager.

Directed a team of 4 underwriting assistants while providing executive support to Senior VP. Collaborated with team members and department vice presidents to ensure all service level agreements were met. Provided ongoing reporting to SVP regarding four separate departments. Handled team performance and salary reviews.

Implemented system upgrades to meet the needs of all team members.Initiated weekly team meetings to effectively and proactively manage all escalations.Commended for turning around the department and implementing a pragmatic set of policies and procedures.; Oversaw all internal compliance issues to ensure standard operating procedures were followed while providing assistance to underwriters. Continually upgraded industry knowledge to achieve ongoing compliance. Collaborated with claims adjusters on all documentation issues and cleared new and renewal business with the policy issuance team. Performed CAT modeling through RMS. Managed London office during startup phase.Key Achievements: Selected to work on numerous special projects for the Senior Vice President.Exhibited quick knowledge assimilation skills during startup of London office. Gathered knowledge on local insurance laws, ensuring local compliance was met.

Processed new policies and renewals in WINS system. Ensured state compliance and countersignature procedures were followed. Coordinated with brokers on premiums, ensuring smooth and thorough document flow.

New York, Ny

Assisted underwriters with departmental projects and charts; policy issuanceReponsible for submission clearance and department bookings in WINS SystemSupervised Department SecretaryHeavy broker contactResponsible for setting up meetings and departmental audits