• Software Management - ERP Systems Epicor & Precise POS + desktop applications.• Hardware Management - Servers, Desktops, Printers, Mobiles• Network Administration - Telstra Managed SD-WAN (Lancom) Enterprise SIP (iPecs 6000) + ad hoc IPSec Tunnels & VPN Client connections.• Server Administration - Windows 2016 & Hyper-V plus Hybrid Azure including Exchange Online & Azure Files• Project Management - Software & hardware implementations. • Multi Platform Environment - Windows… Show more • Software Management - ERP Systems Epicor & Precise POS + desktop applications.• Hardware Management - Servers, Desktops, Printers, Mobiles• Network Administration - Telstra Managed SD-WAN (Lancom) Enterprise SIP (iPecs 6000) + ad hoc IPSec Tunnels & VPN Client connections.• Server Administration - Windows 2016 & Hyper-V plus Hybrid Azure including Exchange Online & Azure Files• Project Management - Software & hardware implementations. • Multi Platform Environment - Windows & Mac• Multi-Site Support - Multiple locations in Australia. Location in Florida, USA & Cali, Colombia aswell as remote users in Australia & China.• Team Management - internal team & external team during projects that include 3rd parties Show less

IT Support is supplied to a range of clients from the home user to the larger companies. Ranging from virus removal to printer fixes, new PC and network setups. Helping with Website hosting setup, DNS setup and\or issues as well as email. Also including other tech such as mobile phones, tablets and any other gadgets. All services completed with transparency to the customer as to what was done and even how they can complete it next time. Helping people become comfortable with technology, rather… Show more IT Support is supplied to a range of clients from the home user to the larger companies. Ranging from virus removal to printer fixes, new PC and network setups. Helping with Website hosting setup, DNS setup and\or issues as well as email. Also including other tech such as mobile phones, tablets and any other gadgets. All services completed with transparency to the customer as to what was done and even how they can complete it next time. Helping people become comfortable with technology, rather than being scared or frustrated with technology.IT Consultancy supplied to usually larger companies that are looking for advice on possible network or server upgrades, software rollouts or simply needing another point of view on a current IT project. Show less

• Software & Hardware Support - SOE implementation• Network Administration - Telstra IPWan• Server Administration - Windows Server• Phone System Support - Commander PABX System • Mobile User Support - Laptops & Blackberry• Documentation• Call Logging - Using the system HEAT

• Software & Hardware Support - ERP system initially using Magic and then rollout to Apparel21• Network Administration• Server Administration - Windows Server including server upgrade• Project Management - Core software implementation including training.• Documentation• Mobile User Support - via laptops and Blackberry deivces• Multi Platform Environment - Windows, Mac & RedHat Linux• Multi-Site Support - Main office with separate warehouse plus 3 retail stores in… Show more • Software & Hardware Support - ERP system initially using Magic and then rollout to Apparel21• Network Administration• Server Administration - Windows Server including server upgrade• Project Management - Core software implementation including training.• Documentation• Mobile User Support - via laptops and Blackberry deivces• Multi Platform Environment - Windows, Mac & RedHat Linux• Multi-Site Support - Main office with separate warehouse plus 3 retail stores in Australia, 1 in new York.• Facilities - maintain basic office facilities including alarms and minor office fixes Show less

* Software & Hardware Support- Communicating with end users and interpreting their issues and requirements. Completing any fixes required.* Network Administration- Identifying problems, assisting with restructuring and implementing new systems.* Server Support- Assisting with setting up new servers and maintaining current servers. Including projects of Windows NT to Windows 2003 rollover (Domain Controllers), Symantec Anti-Virus server setup and RedHat Enterprise… Show more * Software & Hardware Support- Communicating with end users and interpreting their issues and requirements. Completing any fixes required.* Network Administration- Identifying problems, assisting with restructuring and implementing new systems.* Server Support- Assisting with setting up new servers and maintaining current servers. Including projects of Windows NT to Windows 2003 rollover (Domain Controllers), Symantec Anti-Virus server setup and RedHat Enterprise Linux server installs.* Documentation- Maintaining asset registers and software auditing.* Mobile Support- Maintain user connectivity away from the office via use of laptops and PDA\Palm Technology.* Multi Platform Environment - All round knowledge of multiple platforms including Windows (NT/2000/XP/2003), RedHat, Debian, Novell and Mac OS. Show less

* Server Setup- Setting up servers appropriate for the customers needs and wants. Installing Windows NT, hardening NT, virus software and Encryption software – Unicert. All on RAID 5 system.* Security- Ensuring that the data and physical elements are secure at all times. Working in a Highly Protected building and having a government clearance to Highly Protected status, being a trusted person. Dual access to computer area. Making sure everything still applies to DSD… Show more * Server Setup- Setting up servers appropriate for the customers needs and wants. Installing Windows NT, hardening NT, virus software and Encryption software – Unicert. All on RAID 5 system.* Security- Ensuring that the data and physical elements are secure at all times. Working in a Highly Protected building and having a government clearance to Highly Protected status, being a trusted person. Dual access to computer area. Making sure everything still applies to DSD standards.* Monitoring- Making sure all servers and equipment continue to work to their full capacity at all times minimising downtime. Also monitoring Intrusion Detection and Firewall logs for any breach of system integrity. * Teamwork- Working as a team and together at all times as most of the work has to be done in at least pairs if not more team members. Show less

* Software & Hardware Support- Communicating with end users and interpreting their issues and requirements. Completing any fixes required.* Network & Server Support- Completing daily tasks to maintain network stability and to monitor any inconsistencies.- Completing server Upgrades when required with guidance from Network Administrator.- Completing Backups and utilising backup rotation and storage strategy.* Training- Completing basic training of standard… Show more * Software & Hardware Support- Communicating with end users and interpreting their issues and requirements. Completing any fixes required.* Network & Server Support- Completing daily tasks to maintain network stability and to monitor any inconsistencies.- Completing server Upgrades when required with guidance from Network Administrator.- Completing Backups and utilising backup rotation and storage strategy.* Training- Completing basic training of standard application software for staff.* User Support- Assisting users with any technical requirements ie projector setup, video or phone conference setup.* Interstate & International Support- Working hours to cover interstate branches & customers while also having to work interstate at times.- Having interpretation skills to understand the requirement of an international user as well as knowledge of different requirements of international users. Show less