• Facilitate Scrum meetings: daily, sprint planning, backlog refinement, sprint reviews and retrospectives.• Onboard project members and introduce to Scrum framework. • Monitor project progress and provide timely feedback.• Ensure a culture of agility, learning and continuous improvement.• Coach and servant leader, generating healthy dialogue and team-based decision making.• Partner with technical product owners and product leaders to ensure goals achieved.

• Mitigated risk in an environment demanding zero defects for Payroll, Treasury and Tax teams. • Managed all operational vendor management activities for two critical vendors, generating over $4B in tax payments annually, greater than $100K tax returns and distributing more than 1M pieces annually.• Managed vendor performance and held accountable to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).• Ensured contract renewals were within budget targets with no interruption in service.• Partnered with Application Support on vendor-related code installations and daily incident management.• Managed projects in support of key initiatives for the business, including data conversions and acceptance testing.• Maintained strong rapport with business, risk, compliance, and technical partners.• Delivered outstanding service to Payroll Implementations and Operations, Treasury, Tax and Compliance partners.

• Partnered with Technology Team to stand up in-house payroll tax application after purchasing source code from large tax vendor.Oversaw in-house tax application, generating $4B in tax payments annually, with no notable issues or risks to the firm. • Managed team of Senior Business Analysts responsible for compliance monitoring, analysis, testing and implementation of critical payroll tax payment and filing rules.• Led full transition of tax application back to payroll tax vendor, resulting in significant cost savings.