Client Manager
CurrentThey call it Business Transformation for a reason..My role is to help businesses to explore how Low-code, AI, RPA and omnichannel contact centre technology can automate processes, reduce operational costs and improve experiences for their customers and staff.Our software can tie all of your legacy systems together so information flows through your business.Our low-code platform, Liberty Create, enables you to utilise the knowledge in your business to create applications to automate your processes. Its user-friendly, drag and drop interface means you don't have to have a coding background (all the clever stuff is built in) but it's powerful enough for pro developers in your organisation to build enterprise grade web and mobile apps too.If you're still using excel to plug gaps in your current processes, managing complex approvals/application processes via email and find reporting/audits a nightmare - we can help you to create a bespoke solution.Whatever Customer Experience (CX), automation or process/compliance challenges you're facing, our Liberty platform can provide the solution:Liberty Converse CX- AI-enhanced omnichannel contact centre technology offering voice/email/SMS/chatbots and social media interactions powered with the latest AI functionality.Liberty RPA - Our RPA bots can free your staff from mundane, repetitive tasks so they can concentrate on tasks that please customers and generate revenue.Liberty AI - provides richer insights to your data and allows you to predict outcomes and improve business decision making.You may not have heard of Netcall, but we work with many of the UK's biggest corporates and Public Sector organisations (and 99% would recommend us to a friend).For an informal chat, please contact me on 0330 333 6100 or lisa.angus@netcall.com