Lisa A. Email & Phone Number

Alberta, Canada

• Organizes meeting and travel logistics for the General Manager and Directors as needed.• Resolves meeting conflicts and proactively addresses potential issues.• Liaises with other divisions and departments to retrieve information.• Reviews and edits Requests for Decisions and Briefing Notes through eScribe.• Maintains effective 'bring forward system' for action requests, issues, and initiatives, to ensure timelines are met.• Prepares agendas, meeting minutes, and follow-up tasks resulting from the meetings.• Assists in organizing staff functions and external events.• Assists in planning, coordinating, and implementation of city initiatives and special projects as required.• Processes expense claims and procurement card reconciliation reports.• Department Record Coordinator for the division, ensuring timelines and documentation requirements are met.• Produced a weekly municipal scan that is distributed to all levels of management within the City.• Uses Content Manager 9 to manage electronic records.• Familiar with FOIP, Municipal Government Act, and other legislation relevant to City administration.

Edmonton, Alberta, Canada

• Organized meetings and travel logistics for the Assistant Deputy Minister (ADM). • Liaised with the offices of the Minister of Health, Deputy Minister of Health and Chief Medical Officer of Health. • Functioned as backup administrative support to the Chief Medical Officer of Health. • Liaised with the Public Health Agency of Canada, as well as Alberta Health Services and other external stakeholders. • Ensured meeting packages for the ADM were complete and provided promptly. • Reviewed all incoming correspondence, including the ADM's e-mail, to identify priority items for review by the Operations Manager, Divisional Coordination and Issues Manager and/or ADM. • Applied broad knowledge of departmental Acts and Regulations, and policies and procedures, as required.• Maintained an effective 'bring forward system' for action requests, issues and initiatives, to ensure timelines were met and information was received on a timely basis. • Prepared routine correspondence as necessary at the ADM's request. Processed expense claims on behalf of the ADM. • Managed FOIP requests for the division, ensuring timelines and documentation requirements were met.

Edmonton, Canada

• Managed efficient day-to-day work flow of the Director's office. Acted as back up support to the Executive Director of Airshed and Watershed Stewardship.• Coordinated briefings and background materials for meetings. Organized meeting and travel logistics.• Worksite operational contact for staffing actions for the Branch and ADM’S Office.• Assisted with coordination and follow up on staffing, budgets, forecasts, purchases and other regular day-to-day issues.• Used Microsoft Excel to develop valuable reports on current staffing positions to the ADM’s Office and Human Resources.

Edmonton, Canada Area

• Managed efficient day-to-day work flow of the Executive Director's (ED) office.• Calendar management, preparation and review of invoices for payment and budget tracking for the ED.• Assisted with coordination and follow up on branch staffing, budgets, forecasts, purchases and other regular day-to-day issues.• Coordinated meeting and travel logistics for the ED and team, conference speakers and attendees, facilities and support services.

Edmonton, Alberta

• Provided executive support to multiple executives and team members in Information Services and Technology.• Worked collaboratively with auditors throughout reviews, offering assistance and clerical support.• Assisted Human Resources on various projects and assisted with payroll.• Coordinated executive meeting and travel logistics, including complex calendar management with focus on proper allocation of executive availability.• Coordinated multiple department committees, meeting logistics and prepared meeting packages.• Assisted in the planning, organization and coordination of staff events.• Assisted in the administrative logistics of conferences, including planning, contract signing, conference event booking and promotions.• Assisted in the development of sponsorship packages for conference resulting in $400K sponsorship.• Liaised with vendors, volunteers and stakeholders enhancing client satisfaction ratings, conference logistics and booth functionality needs.• Improved the admin team’s working relationship by encouraging open communication with each other.

Edmonton, Ab

• Provided executive support to the Chief Operating Officer and Operations Leadership Team.• Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.• Managed client phone calls and emails and initiated actions to respond or direct messages to appropriate managers.• Handled administrative logistics for catering, agendas and travel arrangements for meetings and department staff events.• Prepared agenda, recorded minutes and followed up on action items for meetings, projects and commitments.• Managed the Servus Rexall sky box and other events, ticket distribution, and provided feedback and input on usage.• Implemented a successful staff rewards program.• Monitored, reviewed and provided feedback and input of programs, processes and policies.• Prepared expense claims.• Reviewed and analyzed incoming memos, submissions, and reports to determine their significance and plan their distribution.• Prepared responses to correspondence containing routine inquiries.

Edmonton, Alberta

• Provided executive support to the Director and Assistant Director of the Compliance Department.• Secretary to the Enforcement Review Committee and Sub Committee meeting preparation.• Prepared agendas, recorded minutes and followed up on action items for committee meetings.• Effective decision-making process regarding pursuing potential violators and developed case action plan referring to established standards.• Conducted external investigation of compliance issues. Identified compliance issues that require follow-up or investigation.

Columbus, Ohio

• Provided executive support to the Senior Vice Presidents of Software and Hardware and other team members.• Backup assistant to the Chief Technology Officer.• Prepared and assisted in creating presentations, reports, spreadsheets and materials for internal and external meetings. Tracked vendor contracts.• Coordinated executive luncheons and dinners for internal and external clients.• Greeted visitors and determined whether they should be given access to specific individuals.• Performed general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.• Filed and retrieved corporate documents, records, and reports.• Opened, sorted and distributed incoming correspondence, including faxes and email.

Los Angeles, California

• Provided executive support to staff of 18 including Managing Directors, Presidents, Vice Presidents, Associates, Financial Analysts and Client Analysts.• Prepared expense reports, multiple calendars, travel arrangements, and video conference logistics.• Coordinated meetings and luncheons that included high profile and celebrity clients.• Event planning for team and office events. Project management of holiday gifts for approximately 400+ clients.

Administrative Professionals, Administrative Assistant Professionals

This is a two-year program in secondary school that incorporates academic learning and on-the-job work experience.

High School Diploma, General Studies