• Effectively use firm travel tools; follow policies and procedures to make travel arrangements, confirm details and create itineraries.• Process travel visas and passport applications for international travel.• Identify processing issues and suggest solutions.• Train new executive administrative personnel in the use of the travel tools and understanding of travel policies.• Share Point and One Note document creation for knowledge sharing.• Meeting preparation and planning.

Sr. Analyst (2008-2014)• Monitored incoming sales orders, statements of work (SOWs) and implemented schedules for manpower allocation and required work efforts. • Managed schedules to ensure work performance was on time and within budget.• Prepared weekly Actuals and Manpower reports for management review. • Active in company sponsored events and organizations – scheduled and coordinated special guest speakers for internal organization BLADE (Bell Leadership for Developing Excellence) and established a mentoring program. Analyst (2005-2008)• Managed government contract requirements for accurate CDRL and Award fee submittals. • Trained department personnel in use of travel and expense software Concur. • Managed Risks and Issues for department; participated in weekly meetings with the customer and management for risk resolution.• Submitted quarterly and monthly activity reports to management and the customer for review of contract performance. Created ISO quality documents for written standard processes for department use. • Facilitated monthly Supportability Review Board MeetingsAdministrative Assistant (2001-2005)• Coordinated travel and processed expense reports for department personnel• Maintained Director’s and conference room schedules within Outlook• Interfaced with all levels of company personnel and customers• Managed ingoing and outgoing phone and email communications for department director.

•Coordinated the required preparation for 16 three-week courses each year, as well as several seminars and training sessions both on and off-sight.•Scheduled and tracked courses and attendance. Created several tracking mechanisms to ensure smooth and efficient documentation of training. •Counseled students regarding attendance and course content.•Material preparation and classroom set up.•Support of off-sight trainings, facility selection and coordination.•Maintained professional communication and interactions with all levels of management and staff.•Planned, organized, communicated and coordinated the site holiday party for 1500 associates and their guests, while efficiently handling a budget of $30K+;>Managed work order and IT purchasing process.>Monitored new hire training classes to verify employees could access systems needed.>Coordinated project tasks for the Risk Operations site.>Maintained Global database.

•Managed and proofed all federal service contracts in Colorado resulting in 98% compliance rate with government regulations. SME for government contracts.•Documented ongoing procedures and practices for eight-member team, creating valuable contract amendment reference tool, resulting in a 75% increase in creating, developing and processing contracts.•Trained eight-member team in unique contract characteristics and general government terms and conditions.•Coordinated and directed the flow of various process transactions, including credit checks, availability data validation, and delivery, invoicing and licensing resulting in valid and profitable service contracts.

•Supported all training sales including pricing, quoting/validating, order entry, status scheduling, course registration, invoicing and collection.•Negotiated short-term rate agreements with area hotels and car rental agencies for out of town customers, significantly increasing training attendance. •Trained eight new administrative personnel in nationwide registration procedures resulting in consistently accurate registration of 10,000 customers annually.•Responsible for all customer inquiries, course registration, classroom set up, materials support and faculty support eight classrooms, 120 person training facility with thirteen instructors. Also supported off-sight instructors. Collected tuition payments averaging $1,200 per person.