Broker Support role. Administration of client needs from initial disclosures to process of quotation, SOF and wordings, through to payment and post-sale queries.Handled completion of insurer subjectivities and collection of relevant documentation for a bespoke insurance sector requiring tailored care in order to comply with policy conditions.

Support Secretary to a group of Specialist Nurses in Heart Failure and Cardiology. Management of clinic in ACS patient follow-up. Booking of patients, handling & preparation of files for each Specialist Nurse, one-on-one patient care on arrival to Specialist Clinic.Handled typing of dictated follow-up letters from Nurses that required specific attention to detail regarding patient care.

Team Secretary to a group of Specialist Counsellors in Drug and Alcohol ServicesHandling of queries from Service Users, preparation of files for each MDF meeting relating to each Specialist Counsellor.Typing of dictated letters and documents to service users and hospitals for further care requirements.

Front Desk Reception - receiving clients, answering the telephone, processing mail and taking deliveries.