• Appointment scheduling for therapists, contacting clients/carers, schools, and other relevant parties.• Creating resources for clients and general office use including – designing, printing, laminating, binding, and adding velcro.• Managing the petty cash and WISH gift cards, including reconciliation.• Credit Card reconciliation.• General Administration Tasks – scanning and saving documents to client files; outgoing mail.• Purchasing of resources, stationery and small office equipment.• Super User for the new database: learning to navigate and use the system efficiently to teach the Armadale Team how to use it; train new staff; help troubleshoot problems; and clean the database.• Calculate and record the billable time (KPI's) for therapists in all teams in the Southern Region.• Providing additional administrative support to various teams in the Southern Region.

• Attending to facilities duties – log facilities issues, source quotes and arrange facilities maintenance e.g. renew DWA insurance, organising electricians, purchase new equipment, renew contracts.• Reception and general administration duties - mail, ordering stationery, keeping everything tidy and organised, photocopying, laminating.• All administration for consultations for Diabetes Educators and Dietitians - booking, taking payments, organising rebates, keeping patient information up to date, following up referrals.• Registering people with diabetes on the National Diabetes Services Scheme (NDSS) database, answer queries about NDSS.• Retail responsibilities – selling diabetes related products to customers and providing some advice on them; daily reconciliation of money; maintaining stock/ doing stock take.• Assisting the Membership team - processing payments; advising members when their membership expires; encouraging the benefits of being a member.• Assisting the Program Support Officers - advising clients that walked in about the programs that were running and what they consisted of; attending to all participants arriving in the Subiaco office for a program. • Completing facilities inductions for new staff.• Assisting executive assistant – formatting and compiling board documents; booking travel; reconciliation of credit card expenditure; setting up meeting rooms etc.

LivingSmart Project• Contacting people to talk about the LivingSmart and Travel Smart projects and ask questions to determine their level of water and energy and car use, and main areas they are used. • Locating and reading water, gas and electricity meters• Entering data• Determining reasons for errors in meter reading data, and where possible, rectifying it or record it for rereading• Maintaining relationships with contacted people to see how they are progressing with reducing water, energy and car use and aiding with ideas for them to continue to do soActiveSmart Project:• Engaging people from Geraldton back into the ActiveSmart program, providing ideas, encouragement and information about ways they can become more active.Business Development• Researching local government sustainability programs and contacting them to enquire about implementing possible behaviour change programs.

• Keeping filing up to date and making new file volumes when necessary• Attending to tasks assigned by solicitors – creating new brief files, photocopying documents for clients and other parties, scanning• Outside clerk work – banking, deliveries, court filing• Covering reception – answering calls, attending to clients• Accounts receivable – processing incoming money from clients, organising banking• Archiving files – checking for all files, sending out letters to clients enclosing any original documents, sorting out the archive storage• Recording solicitor and secretary timesheets in Filepro for billing

• Opening client files and preparing mortgage documents – mortgages, contracts, discharge documents.• Checking documents are completed and signed correctly, and any additional documents have been provided.• Scheduling settlements with numerous other parties• Attending settlements – checking documents and handing out and accepting cheques.• Outside clerk work – banking, deliveries, attending discharge settlements.