Review departmental staffing forecasts and direct the effort necessary to meet forecasted needs. Participate in recruitment/staffing efforts and in various strategic projects, team assignments and business initiatives.Interact with managers to review staffing needs, develop recruiting strategies including advertising campaigns, targeting labor pools, and establishing contingency plans.Implemented training and orientation procedures for HR Generalists. Directing HR generalists to ensure success.Participate in an annual review of a lengthy employment application, policies and the employment handbook, recommend changes as necessary and implement approved changes.Facilitate post process reviews annually to determine needed improvements. Compile findings, utilize resources to develop and implement process improvements and participate in the job evaluation process.

Recruited qualified candidates for remote professional scorer positions on state and national student assessments in a fast-paced, high-volume environment. Developed sourcing strategies for hard to fill positions and identifying issues and developing plans to reduce time to fill.Managed an applicant pool of 11,000 active employees and over 200,000 applicants, filling over 8,000 positions annually. Assisted in job description development and analysis. Ensured all internal and external job postings and online applications were maintained and up to date.Compiled, prepared and maintained various reports pertaining to staffing. Implemented background screening process.Ensured high HR service levels and assisted in facilitating two-way communication among functional business areas and human resources.Responded to employee relations matters consistent with company policy guidelines. Served as liaison for resolving all employee related issues with payroll and benefits. Interpreted HR and company policies and ensured adherence to them.Collaborated with managers and employees in identifying and addressing performance related issues.

Responded to employees’ questions regarding HR and project specific information and payroll information.Processed employee paperwork and worked with payroll department to resolve discrepancies.Managed records in HR Information Systems for a population of employees with frequent job title and pay changes. Dramatically reduced the amount of payroll corrections due to inaccurate set up. Analyzed complex HRIS reports for all active employees and contractors. Reported inaccuracies to multiple departments and key metrics to management.Worked as HR liaison for contractors and served as HR contact for contracts department in drafting temporary agency contracts.Conducted interviews for operations employees, online scorers and temporary HR staff.Managed training materials and conducted annual training of temporary HR staff.Supervised temporary HR call center staff. Implemented procedures to begin documenting employee interactions electronically.Managed timely reporting of information for unemployment claims, employment verifications and legal audits. Assisted with revision of policies and processes for the implementation of an electronic onboarding system, upgrade of HRIS system and the E-Verify program.

• Conduct legal research and draft legal memos for attorneys• Assemble, proof and edit drafts of financial affidavits, requests for production of documents, interrogatories and other legal documents • Revise legal secretary and paralegal job descriptions