Lisa Chow Email & Phone Number

Greater New York City Area

T-shaped/versatilist, usability and user experience lead, project manager.PROJECT MANAGEMENT AND WEB CONTENT STRATEGY & COORDINATION- Works collaboratively with clients to better understand, gather, and refine project requirements prior to development work with team.- Served on Incubator project team (IMLS grant funded) and facilitated decision making.

Greater New York City Area

Through the Book a Librarian service, patrons can reserve a free half hour session with a librarian at the Central Library or Business & Career Library for research assistance.- Pitched the idea, formed and led a 7-person team to develop and implement this reference service model at the Central Library and Business Library. - Worked with IT and marketing.

Greater New York City Area

- Led the DNA Day 2008 subcommittee to collaboratively develop and implement the first all-day National DNA Day @ BPL event at the Central Library, attended by over 250 people of all ages. - Initiated the use of wikis and other social media tools in committee work.- Collaboratively developed and conducted a systemwide training workshop for library staff on.

Greater New York City Area

- Provided in-person and virtual reference and information services in a wide range of subject areas including the sciences, technology, health/medicine, business, law, and social sciences.- Worked collaboratively to manage the division's print collection of books using Baker & Taylor Title Source 3 (search and ordering collection development tool).

HealthCampNYC: Using Collective Knowledge to Improve Health Literacy and Community Health- Formed and led a 5-person team to coordinate and facilitate the first regional health unconference event, attended by over 85 professionals from libraries, literacy, public health and medical fields. - Developed and set up a wiki for event registration and.

Greater New York City Area

- Co-founded and co-organized the METRO User Experience (UX) in Libraries Meetup (formerly called the METRO User Experience Special Interest Group).The group was formed in 2014 to provide a collaborative environment for for librarians, archivists, and information professionals interested in the usability and user experience of websites and in-person spaces.

Greater New York City Area

- Collaboratively migrated website to Wordpress and set up PayPal online payment for membership and donations for scholarship fund.- Initiated and set up Gmail/Google and Dropbox accounts to facilitate communication and record keeping.- Collaboratively steered the organization towards a more relevant and sustainable future by making sure the needs and.

The Global Librarian is a joint publication of the Metropolitan New York Library Council (METRO) and the Greater New York Metropolitan Area Chapter of the Association of College and Research Libraries (ACRL/NY). Librarians around the world have designed and implemented creative ways to serve the information needs of their patrons - wherever they may be..

- Determined the scope and focus of the METRO LibGuides Project.

- Organized the medical section program for the Special Libraries Association (SLA) 2011 national conference. - Contributed to the quarterly DBIO Biofeedback newsletter to share ideas and information with the SLA community.

- Maintained and updated web content for the autism section of New York Online Access to Health (NOAH) to ensure that accurate and up-to-date health information is provided.

- Collaboratively initiated, organized, and hosted a citywide event to support library workers in refreshing skills for the job hunt, in response to potential layoffs. Event was attended by over 80 people.

- Initiated the creation of the ALA Emerging Leaders LinkedIn group.- Collaboratively developed and completed an accessibility/usability survey focused on users who access the ALA website using assistive technology.

Greater New York City Area

Public Urban Library Service Education (PULSE) is a program focused on recruiting and educating library students who will make up the next generation of public urban library leaders.- Completed rotations with the Web Applications Department, Office of Materials Selection, Literacy Department, Business Library, The Child’s Place for Children with Special.

Sibshop Training Workshop Series, a two-day training for leading support groups for children and teens with a sibling with a disability or special needs- Worked with Brooklyn Public Library's The Child’s Place for Children with Special Needs to organize the first library-hosted Sibshop training workshop, attended by over 60 people. - Initiated and.

Greater New York City Area

- Initiated and spearheaded a complete overhaul of the SLA@Pratt online presence by redesigning the SLA@Pratt website using information architecture and usability principles, and enhancing the website with social media tools including Facebook, Twitter, Google Calendar, Flickr, Delicious and Google Friend Connect. - Initiated the use of a wiki to enhance.

Greater New York City Area

- Worked with the biology librarian to develop a resource wiki to commemorate Darwin’s 200th Anniversary, which featured Darwin events, relevant Columbia courses and library resources.

BPL ThinkTank, the first unconference staff development event at BPL. - Formed and led a 5-person team to pitch the idea to management, and coordinate and facilitate the first BPL unconference, attended by over 50 staff members. - Presented this event as a case study at the 2010 Public Libraries Association national conference.

Greater New York City Area

The Health Research Training Program (HRTP) provides an opportunity to experience and learn about the principles, practices and challenges of public health.- Gained an overview of the NYC health department and public health.- Presented a presentation about the library’s role in the health department. - Conducted requested literature searches using PubMed..

- Assisted with the planning process of the Pace Libraries Learning Commons Project by surveying the Pace community. - Worked with the co-editors of the library’s Information Edge newsletter to transform it into a more student-focused publication.

- Searched medical databases for article requests from physicians and other health professionals.- Suggested a printing system that the local public library uses. - Created a new shelf list for the reference books.- Participated in discussions and meetings about creating the library's web presence.

- Founded the organization and developed the constitution. - Managed an annual budget of $2,500. - Collaboratively developed, organized and promoted the organization’s events.- Developed a partnership with the university's counseling center to provide stress management workshops every semester.- Received the 2004 Rookie Club of the Year Award.

- Provided assistance to patrons with computer use.- Assisted with library programs and events.- Initiated the continuation of the library’s quarterly newsletter by coordinating and managing the newsletter publication workflow process and submissions deadlines as well as writing for and editing it.

Certificate In Project Management

Relevant Coursework: -Basic Project Management -Agile Project Management -Risk and Change Management -Project Management for Mobile Apps.

M.S., Library And Information Science

Activities and Societies: Website Manager, SLA@Pratt - Pratt SILS Student Chapter of the Special Libraries Association (SLA)Relevant.

B.S., Biology; Minor In Psychology

Activities and Societies: Founder and President, Help 2 Overcome (H2O) - A Student Wellness Organization at Pace UniversityRelevant.