OPERATIONS COORDINATOR - 7/2022 - PresentOFFICE / HR MANAGER - 6/2021 - 7/2022

Contract bookkeeping

INSIDE SALES SERVICE - 7/2018 - 6/2021- SAP Key User - SD / EDI- Create tooling orders- Tooling audits- Capacity studies - Change project managementRAW MATERIAL PLANNER - 7/2015 - 7/2018- Raw material planning in SAP and coordinating demand with domestic and international suppliersCUSTOMER SERVICE - 4/2012 - 7/2015- Enter schedule agreements and single orders in SAP, including EDI schedules- Create tooling orders- Schedule planning by coordinating with customer, production, assembly and shipping department- Key accounts: Ford, BMW, Tesla and GM and several small accounts- Creating quotes

- Shared in implementing start up company from inception- AR/AP in Quickbooks- Purchasing - Create quotes- Shipping product worldwide- Manage office- Organizer of chaos

• Purchasing of all factory material• Master schedule for all orders• Inventory management• Documentation control• Contract review/process new orders• Safety manager

• Manage the logistics and operations department• Vendor and stock management, including cost control and improved lead times• Quality control• Inventory management in Excel and Peachtree• Order configuration, processing and control, including creating sales orders, purchase orders, receipt of goods, and invoices in Peachtree• Work closely with the Vice President, Sales Manager, Office Manager and members of other internal and external departments on projects as needed in the USA and Holland• Schedule, maintain and coordinate trade shows and demos for medical diagnostic equipment for 11 outside sales reps and 3 field service technicians• Backup for Office Manager and assist with the hiring and terminating of employees• Provided escalated support for doctors and nurses with software and hardware issues• Maintain the service call log and client list in ACT!• Work closely with the sales reps and customer to prepare custom equipment quotes

Rehire• Support the MMS, school administering software• Provide technical assistance and support for schools via phone, remote access, and email• Provide support for multi-platform software running on Windows 98, 2000, XP and Macintosh• Detail documentation of problems and solutions

• Support Delphi, Breeze, CV and CC Breeze hospitality software via phone and remoteaccess through PC Anywhere in a fast paced call center• Testing, troubleshooting, and reporting software bugs• Provide support and/or configuration of NT server, SQL 6.5 & 7.0, Enterprise Manager, and ODBC data sources• Design reports in Crystal Reports

• Support the MMS, school administering software• Provide technical assistance and support for schools via phone, remote access, and email• Provide support for multi-platform software running on Windows 98, 2000, XP and Macintosh• Detail documentation of problems and solutions

• Transcription of accident fraud cases• Scheduling and coordinating court appearances for the Reconstructionist• Creating charts and graphs in Excel for use in courtroom analysis

• Responsible for designing, coordinating, and maintaining the in-house and third party calibration system for multiple facilities in accordance with ISO9000• Records and inventory control for approximately 2,000 pieces of calibration equipment for seven buildings• Interface with customers and suppliers on system, quality, and component issues, including obtaining quotes and negotiating contracts on component and calibration issues• Responsible for designing and maintaining the Qualified Vendor\Component List database for over 500 vendors and 10,000 components• Design and maintain various databases in Q&A and Access for multiple departments• Create and maintain spreadsheets, graphs, and drawings of components in Excel