Lisa Cowles Email & Phone Number

Troy, Il, Us

United States

I am the one and only Service & Parts Advisor for Campers Inn RV of Collinsville, Illinois.

Troy, Illinois, United States

Delivering mail on any rural routes as needed in Troy and Saint Jacob. This includes delivering parcels and covering any rural mail routes on an as needed basis for regular carriers. I also assisted with delivering parcels for routes on Amazon Sundays in Edwardsville.

St Louis, Missouri, United States

Responsibilities included managing up to 95 employees, executing concessions event day activations successfully by strategically planning which locations to open based on each event booking, staff scheduling, hiring and training my staff to excel by providing our customers with exceptional service while utilizing our company’s GuestPath procedures. Coordinating and recruiting fundraising groups while successfully working with our accounting team to ensure we are onboarding groups and process each group’s event based invoices in a time manner after each event. Maintaining and processing payroll hours in SHIFT as well as Kronos, using excel spreadsheets to breakdown and process each employee’s tips post event as well entering all the items sold, employee financial reports and payments collected on each events tab.

St Louis, Missouri, United States

Started as a Bartender at Cardinals Nation Restaurant & Bar then was quickly promoted to be Rooftop Supervisor overseeing operations on the third and fourth rooftop levels managing the front of house staff, operations, and inventory. During Baseball's offseason I was asked to support premium catering operations over at the Edward Jones Dome on the Media and Press Levels to ensure those clients were catered to for all RAMS NFL Home Football Games.In March of 2017, I was again asked & transitioned to work over at Busch Stadium. My responsibilities included setting up and maintaining buffet presentation according to Delaware North standards, conducting pre-shift meetings and maintaining proper inventory. I supervised anywhere from as little as four up to fifty employees each event. Flexible in working various locations when needed whether it was a game day working in one of the four All-Inclusive clubs, supporting our Suites department, game day caterings or supervising special events. I also complete daily standard observations on my staff to ensure they are following client’s as well as our company’s standards and expectations.I also took a Kaizen course to improve our company's production goals in the most efficient and effective way.

St Louis, Missouri, United States

Responsibilities included supervising varies locations such as our In-Seat Service Department, Suites, special event catering, and Lorenzini’s restaurant. I also ordered product, scheduled staff, assisted with hiring and training, completed consumption reports, daily closing reports, counted inventory and helped execute all facets of the operation. I supervised and assisted with anything asked of me to help support the concessions department whether it be monthly inventory, assisting with event stand sheets whether it be counting and/or inputting and assisting with set up as well event operations. I would communicate regularly & effectively with our suite clients to ensure exceptional customer satisfaction and coordinate with staff as far as completing daily staffing assignments and delegating tasks accordingly. My biggest asset aside from successful operations was managing all the administrative duties by keeping up with our shared services department: Accounting, IT, and Human Resources.

Collinsville, Illinois, United States

Responsibilities included effective and efficient scheduling, creating staff assignments based on each event whether it was a catering or concessions booking, communicating with clients before, during and post event follow ups, accommodating each client’s requests, time management was a very big part of my job because sometimes we would have multiple events going on in house each day. Used Excel on a daily basis to generate reports for financial growth as well as document all event reports.

Troy, Illinois, United States