Judith Thomas Email & Phone Number

Toms River, New Jersey, United States

Manahawkin

• Prepare bill using Loanwolf.• Review invoices to identify any errors before invoice delivery.• Compile and maintain documents and records of all billings.• Process and monitor bill related credit memos.• Monitor online payments, credit card or bank transfer payments.• Maintain and update servicer’s database. Fanny Mae, Freddie Mac, Platform, Equator and Loansper

Trenton Nj

• Acted as a liaison between constituents and the appropriate government agencies to answer questions, concerns, complaints in order to resolve issues• Evaluated, collected and reported data to executive leadership regarding issues and resolutions of appropriate concerns made by the general public.• Developed and implemented builder fraud policies, standards and procedures for the Reconstruction, Rehabilitation, Elevation and Mitigation program (RREM), Low to Moderate Income (LMI) and the Landlord Rental Repair programs (LLRP).• Analyzed grant agreements and communicated policies and procedures for various grant programs. • Earned commendations for excellence in areas of work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service.

Lakewood, Nj

• Coordinated communication between Superstorm Sandy homeowners and the New Jersey Department of Community Affairs (DCA)• Resolved issues and concerns for homeowners as it relate to grant award calculation, construction issues, and municipality requirements.• Utilized Microsoft Office, Office-365, SharePoint, Sky Drive and business software packages to track and resolve issues and concerns • Managed a high volume caseload of over 200 homeowners through various stages of the RREM process• Explained the legalities of Grant Agreement and the rules for compliance• Processed and collected the supporting documentation for grant eligibility

Howell Nj

• Coordinated communication between Superstorm Sandy homeowners and the New Jersey Department of Community Affairs (DCA)• Resolved issues and concerns for homeowners as it relate to grant award calculation, construction issues, and municipality requirements.• Utilized Microsoft Office, Office-365, SharePoint, Sky Drive and business software packages to track and resolve issues and concerns • Managed a high volume caseload of over 200 homeowners through various stages of the RREM process• Explained the legalities of Grant Agreement and the rules for compliance• Processed and collected the supporting documentation for grant eligibility

Farmingdale Nj

• Assist in all aspects of human resources including recruiting, new hire orientation, disciplinary actions, terminations and exit interviews• Manage ADP payroll, administering policies and procedures• Manage all billing, AR AP and month end reporting.

Eatontown Nj

• Worked with the Proposal Team for the R2 Contract Vehicle, Responsibilities included proposal preparation and submission process in response to RFPs from the CECOM R2 Office. This involved identifying the proposal team members from our 100+ vendor companies, obtaining the necessary DRS corporate approvals, and eventually submitting the proposal to the Government, Assisted in the streamlining of the Pre-Award Team’s processes, developed standard operating procedures, Worked alongside the development of the DRS R2 Web Portal, which was used to communicate/coordinate the RFP/RFI efforts with more than 100+ subcontractor and vendor companies. Responsibilities included generating purchase orders and work breakdown structure (WBS)• Monitored invoices, vouchers and period of performances, updated the Government R2 Web Portal with monthly status reports

Eatontown Nj

• Worked with the Proposal Team for the R2 Contract Vehicle, Responsibilities included proposal preparation and submission process in response to RFPs from the CECOM R2 Office. This involved identifying the proposal team members from our 100+ vendor companies, obtaining the necessary DRS corporate approvals, and eventually submitting the proposal to the Government, Assisted in the streamlining of the Pre-Award Team’s processes, developed standard operating procedures, Worked alongside the development of the DRS R2 Web Portal, which was used to communicate/coordinate the RFP/RFI efforts with more than 100+ subcontractor and vendor companies. Responsibilities included generating purchase orders and work breakdown structure (WBS)• Monitored invoices, vouchers and period of performances, updated the Government R2 Web Portal with monthly status reports

Lakewood,Nj

Generated purchase orders, Placed and tracked parts orders, Maintained working relations with vendors and warranty companies, Researched hard to find parts, Submitted warranty claims, Conducted cycle counts, stock adjustments and assisted with inventory management, Provided excellent customer service, Balanced daily receipts, Received shipment and stock parts, Cross trained and performed other misc. duties.