Lisa Dehart Email & Phone Number

Houston, TX, US

Frisco, Texas, US

Irvine, California, US

• Managed department metrics. Developed and managed a growth channel from end-to-end honoring commitments to build retail locations. Outlined key components, goals, expectations, and created a manual for processes.
• Channel overachieved on timelines by 1 month; staying ahead of schedule when milestones changed regularly due to new vendors, budgets, and carrier requirements.
• Coordinate with sales teams to achieve all metrics, communicate change, manage projects, enhance operations, prioritized scheduling to meet deadlines. Manage risk, research, and task-tracking.
• Developed Reporting Metrics: Executive summary, Accounting, Partner Reference, Regional Reference, Shipping, Rankings, Distribution, Commission, Schedule, KPI, MDF, Sales, Productivity, Compliance, Vendor, Partner.
• Facilitate weekly meetings to gain holistic understanding of prioritization, resource planning.
• Designed and facilitated training programs for growth channel and field team.

Irvine, California, US

• Managed existing and signed new partners, negotiated development funds, agreement terms, and goals including KPI performance, growth planning, marketing, and held partners accountable for success.
• Developed training for partners and teams to drive and increase key metrics and performance.
• Executed field visits to develop relationships with sales employees, identified training needs, and ensured merchandising compliance.
• Performed daily and weekly analysis to ahead strategically and improve best practices.
• Increased the quality of partners and added 18 new partners in Houston.
• Negotiated new partner contracts and commitments.

Overland Park, Kansas, US

• Implemented communications, launched new programs (field sales tools, measurement tracking, training, etc.), documented, maintained processes, and performed ad hoc reporting.
• Organized retail planograms and compliance specs into one usable tool to assist in field compliance.
• Improved customer experience, followed up with issues, and identified operational needs.
• Conducted field visits to develop rapport with Account Executive, identified operational issues.
• Analyzed regional performance, developed SWOT analysis, and conducted reviews for field and senior leadership.
• Created surveys, analyzed results, provided feedback and created action plans for field team.

Overland Park, Kansas, US

• Initiated distribution launch and collaborated with vendors, partners, and staff to develop best practice and procedures. Cultivated new business through recruitment seminars and cold calling.
• Developed sales training, and Indirect Account Management programs to ensure market success, holding accountability and enabling growth which was adopted nationwide.
• Customized marketing, reports and business plans for each market and each indirect partner.
• Event planning across multiple cities and states to market promotions and new product launches. Evets ranged from and one basketball players at instore meet and greet, basketball games, popular youth concerts, and more.
• Recruited, trained, and developed indirect sales staff of 8 and 350 indirect partners.
• Developed tracking tools for prospecting, sales and staffing training, and customer service expectations.

Overland Park, Kansas, US

• Relationship building with local Partners to ensure growth, development, and success
• Trained, coached and developed principal owners and their sales teams
• Encouraged Partner growth; to successfully open and launch new retail stores
• Identified operational needs in all retail locations
• Coached coworkers on successful dealer management and helped them achieve their goals,
• 5X President / Pinnacle award winner (yearly national award program)

CA

Bachelor, Business Psychology

Associates, Business Management