Lisa D. Email & Phone Number

• Developed sales techniques and stimulation strategies for upselling tickets and sponsorship packages including cold calling, network and sales strategy trainings using the Clarity Soft system.
• Oversaw logistics with apparel sales (purchase orders, customer feedback, and invoice statements).

• Maintained strong relationships with all partners, renegotiate partnership contracts, field rentalagreements and the general oversight and maintenance of all leagues, while simultaneously executing the expansion.
• Revamped marketing strategy Touchdown for Tots program that increased league participation by 10% and continually met or exceeded 90% of the seasonal registration goals.
• Managed all operations including control costs associated with leagues/tournaments/camps, creating teams and schedules, solicitation of coaches and implementing training sessions for new coaches and addressing customer.
• Collaborate with executive staff, state managers to create and implement marketing campaigns and oversee marketing for 2 states and their leagues through state website, constant contact, social media and flyers.
• Handle special guests travel reservations and organize monthly meetings and their logistical elements (scheduling, preparing the facility, prepare meeting agendas).
• Manage day-to-day operations of 2 states with 16 leagues. This includes 5 operation coordinators and 4 customer service representatives

• Processed registration forms and responded to telephone and email inquiries while providing accurate, efficient service.
• Assisted with overall setup and implementation of events, solicited potential clients via phone.
• Maintained utmost discretion and confidentiality of client’s personal information.
• Processed incoming financial contributions and assisted in the process of opening new accounts, withdrawals, and account transfers.

• Planned, organized, and supervised recreation programs for youth sports leagues and summer camp field trips.
• Ordered program materials and maintained inventory of athletic equipment. Prepared program flyers and brochures for sports programs.
• Organized youth sports, assigned teams, organized coaches and referees.
• Communicated with parents, staff and coaches about practices, and game schedules
• Scheduled referees, picture day, practices and games
• Registered members for programs, processed payments and supervised children during daily activities.

Master Of Arts (M.A.)

Education record

Education record