Lisa D. Email & Phone Number

•Developed sales techniques and stimulation strategies for upselling tickets and sponsorship packages including cold calling, network and sales strategy trainings using the Clarity Soft system.•Oversaw logistics with apparel sales (purchase orders, customer feedback, and invoice statements).

•Maintained strong relationships with all partners, renegotiate partnership contracts, field rentalagreements and the general oversight and maintenance of all leagues, while simultaneously executing the expansion process for the next league, tournament or camp.•Revamped marketing strategy Touchdown for Tots program that increased league participation by 10% and continually met or exceeded 90% of the seasonal registration goals. •Managed all operations including control costs associated with leagues/tournaments/camps, creating teams and schedules, solicitation of coaches and implementing training sessions for new coaches and addressing customer questions and concerns via email and direct phone calls.•Collaborate with executive staff, state managers to create and implement marketing campaigns and oversee marketing for 2 states and their leagues through state website, constant contact, social media and flyers.•Handle special guests travel reservations and organize monthly meetings and their logistical elements (scheduling, preparing the facility, prepare meeting agendas).•Manage day-to-day operations of 2 states with 16 leagues. This includes 5 operation coordinators and 4 customer service representatives

•Processed registration forms and responded to telephone and email inquiries while providing accurate, efficient service.•Assisted with overall setup and implementation of events, solicited potential clients via phone. •Maintained utmost discretion and confidentiality of client’s personal information. •Processed incoming financial contributions and assisted in the process of opening new accounts, withdrawals, and account transfers.

•Planned, organized, and supervised recreation programs for youth sports leagues and summer camp field trips.•Ordered program materials and maintained inventory of athletic equipment. Prepared program flyers and brochures for sports programs. •Organized youth sports, assigned teams, organized coaches and referees.•Communicated with parents, staff and coaches about practices, and game schedules •Scheduled referees, picture day, practices and games•Registered members for programs, processed payments and supervised children during daily activities. •Outreach within the community to increase participation in the female programs

Master Of Arts (M.A.)

Education record

Education record