Senior Product Manager (2016-2019) • Leading the ‘Savings Transformation’ programme from product management perspective to secure investment in technology which would enable a more cost-effective operating model whilst removing risks associated with legacy IT platforms.• Setting the strategy for the Savings business and creating the annual strategic plan.• Monitoring performance against Savings strategic plan and leading management actions including product launches and pricing changes to achieve new business and liquidity targets.Senior Proposition Manager (2012-2016)– led new proposition development across Savings and Investments product category• Developed new financial services propositions across Savings and Investments portfolio• Delivered continuous improvements to online customer journeys working with Digital teams using Agile project management approach to significantly increase conversionBusiness Change Manager (2008- 2012) – Banking Transformation Programme• Selected as a Retail Banking subject matter expert to support this IT programme. • Captured detailed business requirements, completed gap analysis, reviewed IT solution including several weeks spent with offshore development team in India.• Supported migration analysis and business case development.Product Manager (2006-2008)– Unsecured Lending• Managed unsecured loans business, responsible for new product launches, product withdrawals and pricing reviews.

Product Manager - Partnership Sales (Unsecured Lending)Marketing Manager - Unsecured Lending

Marketing Specialist - Customer Relationship Management