Lisa Featherstone, Cbap Email & Phone Number

Ottawa, Ontario, Canada

Ottawa, Canada Area

Ottawa, Ontario

As a Data and Reporting Analyst, I was responsible for preparing and analyzing a variety of reports, including Balanced Scorecard metrics performance, monthly, quarterly, and annual statistical reports. As well as preparing reports, I enhanced and developed reports in order to provide a more thorough analysis to support enhanced decision-making.

Ottawa, Ontario

As a Corporate Reporting Associate in Corporate Strategy, I led, coordinated and prepared corporate performance reports for the Executive Management Team, CEO, Board of Directors and Provincial and Territorial Ministers. I conducted data analysis on key performance indicators, relationships of measures and results, consistency of data and performance trends. I worked with our Diagnostic Services business line to reformat their business performance report for consistency in the reporting of the various analyses. I was involved in a Strategy Development Workshop to develop the Change Agenda, Destination Statement, and Strategy Map, followed by Key Performance Indicators and Targets. I assisted in implementing the Balanced Scorecard through workshops and presentations to a wide variety of audiences within the organization.

Ottawa, Ontario

As a Business Process Analyst I have extensive experience in requirements gathering with key stakeholders, analysis, documenting (Rational Requisite Pro) and presenting results via Walk Through presentations. As well, I am experienced in business process analysis and mapping. I was the Business Analyst responsible for gathering and analyzing both the business and system requirements for SAP ERP implementation related to the Canadian Blood Services pandemic contingency planning. As well, I documented the pandemic processes addressing gaps and duplication of effort. All this resulted in a smooth implementation and five finalized nationwide processes to be adhered to in the event of a pandemic. I also completed the training development and facilitated the end-user training during the pandemic SAP implementation. I executed, as well as coordinated system testing and training for respective business areas, and documented the results using screen captures, plus mapped the results to requirements for traceability. I was a Business Analyst on the Canadian Blood Services HR/Payroll Project where I was responsible for the assessment of training needs and the associated communications prior to implementation, during, and post-implementation.

Ottawa, Ontario

As a Business Support Analyst for the SAP HR/Payroll Project, I was responsible for the assessment of training needs and the associated communications prior, during, and post-implementation. I coached and supported SAP HR/Payroll end-users with the new time and pay processes. As well, I executed SAP testing for centre requirements and changes to Collective Agreements. I assisted with the development of end user support and technical support documentation. I documented and analyzed end-user and/or system related issues. I also conducted knowledge transfer presentations and workshops to business subject matter experts at Head Office, nationwide, and the HR/Payroll team.

Ottawa, Ontario

As a Time Administrator I was responsible for ensuring employee time and data was entered accurately and on a timely basis and conducting ongoing analysis of possible impacts on time and pay of the associated Collective Agreements and Non-union Terms and Conditions of Employment.