Lisa Nowak Freel Email & Phone Number

Chicago, Il

Responsible for:Revenue Growth: Spearheading the growth of revenue for the Small Medium business unit team through strategic contract extensions and successful placements. Client Relationship Management: Orchestrating the management of client partner relationships, fostering repeat business and proactively identifying new opportunities for collaboration. Innovative Role Development and Process Evolution: Partnered with leadership in the development, refinement, and evolution of the client partner role, contributing to enhanced efficiency and effectiveness in client engagement. Client Partner Training: Designed and delivered client partner training ensuring the team is well-equipped with the skills and knowledge necessary for successful client interactions.

Chicago, Il

Intercom Chat Management: Proactively engaged with talent through the Intercom chat platform, addressing inquiries and providing timely assistance.Responses Development: Developed standardized responses to streamline communication, enhancing efficiency and maintaining consistency in messaging. Internal Collaboration : Worked collaboratively with the technical team to troubleshoot and resolve technical issues, contributing to a seamless talent experience. Ticket and Tag Creation: Implemented a systematic approach by creating tickets and tags for tracking and reporting purposes, facilitating comprehensive analytics and reporting.

Chicago, Illinois, United States

Reporting Oversight: Assumed responsibility for generating and overseeing project reports, ensuring accuracy and completeness in data representation.Accuracy and Oversight: Led the manual completion of tasks, meticulously overseeing accuracy until the successful implementation of automation processes.Automation Implementation: Pioneered the implementation of automation for tasks such as InterviewSkip, XML feed creation for job boards (Zip, li), streamlining operations and enhancing efficiency.Ad Hoc Task Management: Executed various ad hoc tasks assigned by the senior project manager,demonstrating versatility and adaptability in project management responsibilities.

River Forest, Il

Responsibilities for this position include managing all aspects of the school’s front office, including parent communication, upkeep of student files, coordination of student enrollment and communication with all stakeholders, primary point person for all main office tasks and projects,provide administrative and communications support to faculty and staff, professionally greet all students, parents, and staff, and provide first line response to all inquiries, create, manage and maintain front office processes, procedures and environment, communications point person, identify customer need and resolve or direct to appropriate faculty or staff, manage relationships with outside suppliers for yearly student uniform purchase, class ring orders, diplomas and gowns, organize and execute special projects for administration i.e. writing Standard Operating Procedures for front office, create safety packets for all staff and faculty, create welcome packets for incoming freshman and meeting planning for freshman registration night, parent teacher conferences and other events as needed.

Responsibilities for this boutique event and marketing management company included continued business development for existing accounts, new business development in Chicago, Louisville, Milwaukee and Indianapolis markets, creating sales plans and strategies and consistently attaining management established monthly and weekly goals.

Responsibilities included hiring, training and managing a team of retail merchandising representatives. Their training included how to initiate and strengthen relationships with retail chains, how to conduct in-store trainings on products for retail staff, proper shelf merchandising and inventory tracking. The territory included representatives from Seattle, Portland, San Francisco, Los Angeles, San Diego, Denver, Phoenix, Minneapolis, Chicago , Cleveland and Detroit.

Responsibilities as a convention sales manager included meeting sales goals in hotel room, meeting space and catering revenue. Duties included maintaining relationships with existing clients, prospecting new clients, setting up and managing on-site visits with clients, sales presentations and collaboration with convention services, catering and front of the house to best suit the needs of the client.

Responsibilities as an account executive in Conference Center 7 included meeting sales goals in room revenue and meeting space rental and as an on-site service manager for the groups booked in this small-medium size meeting space. On-site responsibilities included, booking meeting space, booking hotel rooms, setting catering menu and ensuring both meeting space set-up and audio/visual needs met clients specifications.