Lisa Freeman Email & Phone Number

New York, United States

New York, New York, United States

Promoted to lead the activation of the talent strategy designed in previous role and deliver a more agile, sustainable approach to attracting, retaining, and developing top talent in a complex, rapidly growing culture. Oversaw organization development, leadership development, learning, performance management, employee engagement, and enterprise change management. • Overhauled the leadership development program, introducing multiple immersive programs, self-serve asynchronous online resources, and peer mentoring. - Redesigned high-touch in-person training that limited participation into a scalable all-virtual, asynchronous learning environment that serves emerging leaders and 200+ new supervisors annually and can be customized to the needs of individual business units.• Collaborated with subject matter experts to radically simplify the approach to performance management.• Spearheaded the development of a long-term roadmap for HR tech integration and launched a new learning experience platform (Degreed) and streaming content resources via LinkedIn Learning.• Introduced the first organization-wide talent review to identify and focus development on high-potential employees in support of retention and succession planning.• Established the strategic foundation for a new transformation office by building MSK’s first enterprise change management function to align the culture around a digital mandate.• Developed a data-driven quarterly pulse employee engagement survey program and sourced and implemented the best-in-breed platform, Glint.• Reduced department budget and headcount by 30% while improving the quality and effectiveness of programs.

New York, New York, United States

Charged with transforming staff, executive, and physician compensation philosophy and systems for a workforce of 18,000 to create a more flexible and consistent approach to attracting and retaining top talent.• Ensured pay equity and improved the ability to make competitive compensation decisions by introducing a market-based salary grade structure, streamlining salary grades from 56 to 24, and adjusting annual base salaries.• Saved $30M over five years by capping base salary increases to employees at the top of their salary grades (red circling) while providing flexibility to deliver higher increases to top performers.• Oversaw the migration of the compensation function from PeopleSoft to Workday.• Realized more consistent benefits, titles, and career ladders by creating a basis, with six dimensions implemented in Workday, for comparing jobs across the organization.• Streamlined compensation operations, resulting in a headcount reduction of 25%.• Presented quarterly to the Joint Human Resources Committee of the MSK Board to gain buy-in to the new approach to compensation and benefits and ongoing approvals for executive and physician compensation.• Regularly invited to speak on the outcomes of our compensation transformation on panels with other thought leaders.• Partnered with the CHRO to design the institution’s first long-term talent strategy, synthesizing trends and data to present the vision of a broader-reaching talent management function to senior leadership and the board.

New York, New York, United States

Hired as PPNYC’s first compliance officer to design and implement a compliance program.

Remote

Provided project-based program support to the Compliance, Regulatory Affairs, and Patient Revenue departments, including process design, communications planning, content development, and change management.• Designed a training program for online compliance.• Led two custom software design projects to audit billing compliance and track conflict of interest cases before off-the-shelf solutions existed.• Developed MSK’s first digital training programs.

Leveraged communications background and early adoption of digital to support marketing, revenue generation, and operations of non-profit organizations and antiques dealers.• Introduced clients to e-newsletters as one of the first customers of Constant Contact.• Developed fundraising strategies and communications for the Weston Playhouse Theater Company.• Designed and launched AntiquesManager, a turnkey website and inventory management system for antiques dealers in 2005.• Conceived and launched the first online destination for antiques that sold to AntiquesAmerica, a venture-backed startup. Joined briefly as SVP of Content Strategy.• Co-authored Living with Early Oak: Seventeenth-Century English Furniture Then and Now, Belmont Press, 2015.• Edited multiple editions of The Green Guide to Antiquing for New England and the Midwest.• Co-founded Fiske & Freeman: Fine and Early Antiques, specializing in 17th-century English furniture and objects of the medieval period, and ran it for 27 years.

A.B., Political Science/Russian

Moscow, Ussr, Russian Language And Literature