Lisa From Email & Phone Number

Helsinki, FI

Helsinki, Uusimaa, Finland

Customer Relations, Engagement Search, Account and Stakeholder Management at NetlightWith a proactive approach, Netlight has established itself as a trusted partner for creating digital services and offering IT management support in various projects. Our global team of 2,000 experts specializes in business-critical IT, from tech and data to design.

Part of the organizing team of the bubbly Grand Champagne Helsinki, a three-day event at the Old Student House, that brings together champagne lovers, guests, and professionals to taste over 350 champagnes from 75 producers every spring.* Responsible for recruiting and managing some 40 employees to work at the three-day event in various positions to create.

Helsinki / Remotely

Responsible for online presence, coordinating marketing efforts for Ceesta and Buono e Gustoso stores and webshops, and developing the business and various tools used.* Update and manage product information, content and visuals on Ceestashop and BuonoeGustoso webshops* Plan and produce materials to support sales such as product catalogues and newsletters*.

Espoo, Uusimaa, Finland

• Customer Intelligence is responsible for developing the capability of understanding the customers better and supporting the organization in adopting a customer-centric thinking and development.Main responsibilitites.
• Developing and managing the customer experience measurement framework, including the measuring process, tools and views
• Help renewable businesses in creating, managing and sending the customer experience surveys and making sure workflows work… Show more Customer Intelligence is responsible for developing the capability of understanding.
• Help renewable businesses in creating, managing and sending the customer experience surveys and making sure workflows work perfectly
• Gathering, analyzing and prioritizing data and analytics requirements related to customer experience measuring
• Developing and maintaining analytics solutions, mainly by visualizing KPIs and other business data with PowerBI and other analytics tools Show less

Espoo, Uusimaa, Finland

• Working in Customer Experience, Data and Insight team. Collaborating closely with sales, marketing, and online teamProducing insightful analysis to support business and decisionmaking
• Follow-up on competitors and market changes
• Conduct and carry out customer research, surveys, and interviews
• Analyze web visitors' behavior, visualize customer journeys, and pinpoint improvements for the web development team

Espoo, Southern Finland, Finland

Collaborating closely with sales, marketing, and own team * Producing insightful analysis to support business and decision making * Follow-up on competitors and market changes * Conduct and carry out customer research, surveys, and interviews * Analyze web visitors behavior, visualize customer journeys, and pinpoint improvements for the web development.

Helsinki Area, Finland

Managing inventory levels, the dialogue and placement of new orders with European producers and manufacturers in order to ensure high supply capability to company's retail customers (such as Sokos, Stockmann, K-Citymarkets) and smaller independent retailers. Visiting international fairs to meet key suppliers.Key to this work was using our ERP system.

Helsinki Area, Finland

Grand Champagne Helsinki and Grand Vin Helsinki are international wine events organized in Helsinki by Ceesta Oy & Avelvino Oy.My responsibilities were managing and taking care of the recruitment communication, recruitment of over 40 persons, planning of resource management, follow up and managing the hourly reporting to payroll management for salary.

In this position, I assisted the Brand, Sustainability, and Consumer Insight teams with different tasks such as:- assembling compilations of competitor analysis, research analysis, and packaging analysis- designing and implementation of brand materials together with an advertising agency- participation in the planning of marketing events- arranging a visit.

Helsinki, Uusimaa, Finland

Helsinki Area, Finland

Managing and responsible of creation and maintenance of product and picture information in (ceestashop.fi) online store. Translating and writing product description and product information to the online shop.Creating and managing the wholesale interface and presence for B-to-B clients by using WordPress platform. My job was also to always have an.

Helsinki Area, Finland

Occasionally working at concerts, festivals and sports events in different positions as a bartender or sales assistant.

Helsinki Area, Finland

Working in Ceestashop store as a part-time salesperson and full time during the summer period. Also worked in both trade and customer events as a sales assistant. Assisting and serving customers, organizing and shelving products and keeping the store attractive and clean.My responsibilities was also to manage, pack and send online orders to customers.

Master'S Degree, International Business And Entrepreneurship

Major in International Business and Entrepreneurship Minor in Digitalization and Business Analytics

Master'S Degree Exchange Studies, Business Administration And Marketing

Bachelor'S Degree, International Business

Major in International Business Minor in Entrepreneurship

Bachelor'S Degree Exchange Studies, Marketing/Marketing Management, General

Level 2 Award In Wines

Finnish Matriculation Examination

Exchange Student

Exchange Student through YFU in Broomfield, Colorado, the US.