In my capacity as the Head of Operations and Client Services, I play an essential role in ensuring the smooth operation of our office while providing crucial support for our core functions. My diverse responsibilities include managing key supplier relationships, overseeing staff onboarding and development, and implementing and monitoring essential policies and procedures.

International engineering and infrastructure advisory company Aurecon acquired Quartile One in April 2019. Our Quartile One Asset Performance team works with asset owners to help them achieve and maintain quartile one performance, which means delivering a more profitable, sustainable and future ready operation.As Office Manager, I am accountable for ensuring the office and team functions are managed to support the business operations. This includes coordinating all aspects of the Quartile One Asset Performance team and ensuring compliance with the company HSE policy. In addition to my Office Manager duties, I am also the Executive Assistant to the Managing Principal.

The Quartile One business launched in early 2018, following a merger between Red Button Group and Global Technology Incubator. This collaboration began in 2009, via our work in benchmarking and comparing asset performance as part of numerous projects across the globe.As a result, we have developed the largest data-driven study of asset performance in the mining sector ever conducted. This has involved the analysis of the equivalent of 85,000 years of equipment performance and decision data covering all asset types across 18 countries, as part of more than 500 projects. As Office Manager, I am accountable for ensuring the office functions are managed to support the business operations. This includes sourcing and managing the company’s key suppliers, coordinating staff onboarding and travel, and ensuring office compliance with the company HSE policy. In addition to my Office Manager duties, I am also the Executive Assistant to the Managing Director & Board. As my role interacts with all business units, I continually energize the team through coordination of team building and social events.

The Red Button Group has completed over 250 projects for a wide variety of assets across many commodities since beginning operation in 2009. As Office Manager, I am accountable for ensuring the office functions are managed to support the business operations. This includes sourcing and managing the company’s key suppliers, coordinating staff onboarding and travel, and ensuring office compliance with the company HSE policy. In addition to my Office Manager duties, I am also the Executive Assistant to the Managing Director & Board and carry out the responsibilities of the Accounts and Payroll Administrator. As my role interacts with all business units, I continually energize the team through coordination of team building and social events.

• Contract administration• Coordinate with internal and external land access managers• Coordinate with external contractors• Solid understanding of legislative documents and requirements• Coordinate the release of all required legislative documents• Facilitate control production plans • Coordinate day-to-day land access administrative requirements• Coordinate with third party legal firms• Coordinate land valuations• Coordinate with Geographic Information Services team • Review and approve Land Access Requests • Coordinate the required desktop clearances • Participate in coordination meetings with Environment, Indigenous Relations and customer departments• Prepare and release Access and Approval Conditions • Coordinate the maintenance of Access and Approval Conditions• Coordinate Landholder Invoices • Maintain land access activity schedule • Maintain accurate data entry and filing• Assist in the development and maintenance of Stakeholder database • Provide training support• Provide support to Land Access team• Coordinate and support field work• Participate in field work• Assist in the development of policies and procedures• Brighter Futures Committee member

• Provide executive assistance to all Finance & Risk Executives• Provide secretarial/personal assistance to broader team• Prepare documents and reports for Management and Board including monthly board papers• Management and Board meeting minute scribe• Assist in the preparation of Business/Strategic Plans and Business Cases • Coordinate, prepare and distribute monthly reports globally• Assist in compiling yearly budget• Maintain confidential records and filing • Screen incoming emails and calls for Director of Finance• Diary management for all Finance and Risk Executives• Prepare expense claims including credit card reconciliations• Coordinate all facets of international and domestic travel including flights, ground transport, VISAs and relocations • Coordinate teleconferences and video conferences• Coordinate client functions and events locally and interstate• Lender liaison including coordinating lender site visits• Coordinate and prepare lender presentations• Liaise with all internal and external personnel • Assist with the improvement of policies and procedures• Identify processes for continuous improvement • Maintenance of Intranet page (SharePoint)• Prepare fortnightly payroll for 50 staff• Finalise end of month and end of year payroll reporting and reconciliations• Coordinate and prepare yearly Payment Summaries• Compile data for FBT reporting• Process employment terminations including redundancies• Reconcile motor vehicle allowances/leases• WorkCover annual reporting reconciliation• Payroll Tax calculation and submission• Liaise with HR • General office administration• Reception relief

• Provide personal assistance to the Advisers Assistant and Senior Advisers of the Strategic Financial Planning and Private Wealth Management business units• Preparation of client correspondence• Maintain client lateral filing system• Screen incoming calls• Circulate daily mail and correspondence• General office administration, including stationery orders, filing, photocopying, binding, typing etc.

This company has since had a name change to ULT Limited• Provide executive and personal assistance• Prepare documents and reports for Management and Board including monthly board papers• Assist in the coordination of Annual General Meetings and Extraordinary General Meetings• Assist in the preparation of ASX Announcements• Lodge all ASX announcements• Coordinate all facets of international and domestic travel including flights, ground transport, VISAs, foreign currency• Maintain confidential records and filing • Diary management • Prepare expense claims including credit card reconciliations• Manage switchboard• Circulate daily mail and correspondence• Manage all office requirements; stationary, staff amenities, maintenance• Payroll (20 staff)• Accounts receivable• Accounts payable• Bank and account reconciliations• Customer finance• Banking