~ Ensure the ePromos website reflects accurate product data & images. ~ Strive to make all products look their best in image, copy, pricing & specifications. ~ Make the site as accurate as possible while optimizing the images and descriptions to meet both the shopping experience needs of our clients as well as our SEO goals. ~ Arrange products and organize properly to optimize sales through navigation & search. ~ Collaborate with Merchandising Manager to manage products categories, pricing strategies & create alignment with preferred suppliers.

~ Work closely with approved suppliers to ensure a competitive offering and build relationships to get a higher level of support including: rebates, placement fees, reduced fees etc.~ Assure accurate, timely communication of detailed product and pricing information to support all channels.~ Assist in the development of product-training programs for customer service personnel.~ Monitor competitors of vendor product categories to be aware of pricing, products and promotions and their potential effect on us. ~ Work closely with WEB & Telesales Teams to maximize vendor sales including: creation of sales flyers and monthly offers, coordinate supplier visits to review product line, and assist reps with product research when needed.

~ Receive and process inbound-outbound sales calls using various channels of communication.~ Provide top-notch customer service.~ Respond to inquiries and requests from customers on product line, pricing and production schedule.~ Process sample purchase orders, catalog requests and Quotations.

~ Product research inside and outside the industry utilizing many avenues (e.g. catalogs, internet, internal research program)~ Coordinated supplier visits with the Marketing Manager.~ Liaison between suppliers and Geiger sales support associates.~ Attended Promotional Product Tradeshows in Las Vegas, Chicago, Maine, Massachusetts and internal visits – Responsible for presenting new product information from shows to sales support associates.

~ Provide sales support for Geiger sales reps.~ Process sample purchase orders, catalog requests, spec samples and issue quotations upon request.~ Work hand-in-hand with the sales partners and vendors regarding pricing, artwork, and order follow up.